@VFSLagos @VFSAbuja is compelling us to pay N11,300 so they can pay @DHL @UPS@FedEx stipends to deliver our documents. We have engaged @DHL @UPS@FedEx to pick up our documents just as we had indicated on the page 3 of the consent form.
and as a result passports of individuals are either damaged or missing. This is terrible. Where do we begin from?
Now passport owners are compelled to pay delivery fee of N11,300 when VFS engages same courier we paid N1,600 to send same passports to @VFSGLOBAL offices.
@PPreleaseAVO@VFSGlobal@VFSGlobal please why will VFS Lagos insist on using their own courier service at an exorbitant price after they cajored us not to pay for return of our passports from the beginning?
@PPreleaseAVO@VFSGlobal@vfsglobalcare So many questions for @vfsglobalcare@VFSGlobal Lagos and Abuja offices to answer.
It's pure rip off for them to insist on their courier and still ask for individual payments for families even when the packages will arrive on the same day by the same delivery man.
#VFSRipOff
@PPreleaseAVO@VFSGlobal@vfsglobalcare Imagine 6 envelopes @ #11,000 each,totalling #66,000 delivered to a single family on d same street with VFS Lagos,meanwhile #1,700 will do same job with my courier.This is heartlessly fraudulent.@VFSGlobal pls call your Lagos n Abuja office to order,enough of the rip off already
The annoying aspect is that @VFSGlobal Lagos and Abuja will still use these other courier services to deliver applicants passports despite the fact that they charged the #VFSRIPOFF price!
Your service line hardly goes through, and when it does, the agents don't respond well!
5. Why other @VFSGlobal offices around the world accept services of other courier companies to deliver passports to and fro, but @VFSGlobal Lagos and Abuja blatantly refuse to do so, just to extort customers.
We deserve answers.
3. Why they compel people to use their own courier, despite having paid to use other courier services.
4. Why they have to separate a large family's passports Into Individual envelopes and make them pay individually, when they can actually send all in 1 envelope. Why @VFSGlobal ?
@VFSGlobal (Lagos& Abuja) have been very unfair to customers and we demand answers! @VFSGlobal and @vfsglobalcare should explain to us:
1. Why they delay in transmitting our Passports to&from IRCC.
2. Why they collate our passports and send in batches, when we paid Individually.
29 candidates from 11 families who came to 🇨🇦 as part of Operation Syrian Refugees became #NewCanadians this morning in a citizenship ceremony with Minister Mendicino. Congratulations to everyone and welcome to the Canadian family!🎉🍁 #MyCitizenship
My husband and I are desperately in need of our international passports and these passports are in @CanHCGhana. It's our legal property. Please @marcomendicino help us reach out to them to realize these documents. Thanks
@CanHCGhana It's unprofessional to withhold people's documents as vital as their international passports. Whatever reason for this action is flimsy. Please stamp and release the passports in your custody. Stop holding people hostage.
@CanHCGhana The longer the passports stay in your office, the easier they get misplaced. I know of someone whose passport got missing in transit. It's better to stop VFS from collecting passports than to withhold the ones you have received.
My experience is soo sad. I submitted my documents to VFS Lagos in November. I have no idea if my documents have been transmitted to ircc or not. I've just been in the dark. Their number 08150199900 never goes through.