Bankwest

While this is Bankwest's official X account, you won't find us here.

You can message us directly in the Bankwest App or DM us on Facebook.

[Bankwest @Bankwest]

@marketingeyeaus While this is Bankwest's official X account, you won't find us here.

You can message us directly in the Bankwest App or DM us on Facebook.

[Bankwest @Bankwest]

@Elvynia2025 While this is Bankwest's official X account, you won't find us here.

You can message us directly in the Bankwest App or DM us on Facebook.

[Bankwest @Bankwest]

@gurnanijay While this is Bankwest's official X account, you won't find us here.

You can message us directly in the Bankwest App or DM us on Facebook.

[Bankwest @Bankwest]

@DogDayDe While this is Bankwest's official X account, you won't find us here.

You can message us directly in the Bankwest App or DM us on Facebook.

[Bankwest @Bankwest]

@trist0 While this is Bankwest's official X account, you won't find us here. You can message us directly in the Bankwest App or DM us on Facebook.

[Bankwest @Bankwest]

@Jordan_2k1 Hey Jordan, when using your debit Mastercard overseas, make sure to use Credit instead of savings or it won't work. The ATM must have the Mastercard logo as well. If you need more help, please send us a DM. -Kelly

[Bankwest @Bankwest]

@Wisdomin8 Hey Jeramiah, all rate changes are effective 28 February 2025 and will be reflected on our website then. The 0.25% reduction applies to all of our variable home loan products, feel free to send us a DM with any other questions. -Jordan

[Bankwest @Bankwest]

@jedro_ Hi jedro, sorry you've waited so long on the phone, if you want to send us a DM with more information we can see what we can do to assist. - Damon

[Bankwest @Bankwest]

@TheYoungModern_ Hey Jonathan, sorry you had some issues getting through to us. If you're still needing some assistance, send us a private message here, I'd be happy to help. -Jez

[Bankwest @Bankwest]

@newbud0 Hey Wado777, we are here to support you if you need a hand either here, on the phone or in app messages. If there is anything we can do to help, feel free to send us a DM. -Jordan

[Bankwest @Bankwest]

RESOLVED, 5pm AWST, 1/11/24 : Online banking and the app are now operating as normal, but we'll continue to monitor for any issues.

If you experienced a delay making, or receiving, a payment (or transfer) over this time and require assistance, please send us a DM.

[Bankwest @Bankwest]

@mindtank Hey Mike,

So we can investigate this, please send us a private message.

-Adam https://t.co/C2uPUP1rth

[Bankwest @Bankwest]

@amybuzz Hi Amy,
Sorry about the wait, if you would like to send us a DM with some details we may be able to help. -Lux https://t.co/C2uPUP1rth

[Bankwest @Bankwest]

@cheekiviki Hi Vikram, please feel free to reach out through DM, we'd be happy to help. -Jordan

[Bankwest @Bankwest]

@Dk3Kbball Hey DK, we have had some reports of customers having intermittent issues logging in, but now for the SMS codes at this stage. We are working on this as a priority. - Yasmin

[Bankwest @Bankwest]

@Lukaz162 Hey Lukaz, sorry to hear you're having trouble logging in. If you mean you are not receiving the SMS to reset your password, please send us a DM so we can try to help you troubleshoot the issue. - Yasmin

[Bankwest @Bankwest]

@chefshruti Hey Shruti, sorry to hear you've had this experience. I'd like to discuss your concerns. Send us a DM, and we'd be happy to look into how we can help. -Jez

[Bankwest @Bankwest]

@SnowyRains28 Hey there, this could be a letter from one of our internal teams. Feel free to send us a DM, and we'd be happy to look into this for you and confirm. - Mel

[Bankwest @Bankwest]

@danny_v8 Hi Danny, sorry to hear you are having issues to get Face ID working. Feel free to send us a private message so we can help or you can try these steps:

More > Login settings > Remove PIN login. Then you should be able to set it up again, You'll need an SMS to confirm it. -Jordan

[Bankwest @Bankwest]

@irenenog @jiminnsw @adamgeny Glad to hear this Danny. Also, please know Bankwest customers can continue to use CBA ATM's for fee-free cash withdrawals. Send us a DM if there is anything else we can help with. - Yasmin

[Bankwest @Bankwest]

@Shiva8119 Glad to hear this sorted the Face ID out for you Shiva. Feel free to send us a DM if you ever need any help with anything else. - Yasmin