@ErinCondren I contacted you via FB IM over an hour ago. It says your normal response time is 60 minutes. Haven't received a response. Still no chat available on your website? Drowning in customer complaints about your business practices? Seems like it.
Do you think it's acceptable to treat your multi-Rose Gold Level customers by sending them 2 of the 19 items they ordered over a month ago with no contact/explanation and no way to speak with anyone at your company about this today? Oh, and one of those 2 items was damaged.
@ErinCondren Do you think it's acceptable to treat your multi-Rose Gold Level customers by sending them 2 of the 19 items they ordered over a month ago with no contact/explanation and no way to speak with anyone at your company about this today?
@ErinCondren apparently thinks it's fine to send me 2 items of the of 19 I ordered almost a month ago. All were in stock at the time. No way to chat or speak to someone about this. Clearly don't care about customer experience or satisfaction.