Mandira Basak

[Mandira Basak @BasakMandira]

@DaikinIndia purchased an AC through Amazon. Recd delivery but struggling to get technician to install. Service Centre complaint also done... but not much helpful. WhatsApp chat with BOT also not providing any solution in terms of time frame.

[Chairman & Managing Director HPCL @CMD__HPCL]

During my recent visit to one of our HPCL retail outlets — Kishore Filling Station, Lucknow — I found myself wondering: Was this truly a fuel station, or something far beyond it?

What I witnessed was a thoughtfully created customer space reflecting care, culture, inclusivity & pride. From exceptionally clean surroundings & restrooms to a dedicated “Utility Point for Women” & Fueling Island for Women customers, every detail reflected genuine customer-centric thinking. The beautiful Madhubani paintings on the walls added warmth & character, transforming the outlet into a welcoming public space rather than just a transit point.

This is the future we are striving to build at HPCL — retail outlets that go beyond fuel dispensing to become benchmarks in customer experience, safety, cleanliness, inclusivity, convenience & community connect. Our aspiration is to make every customer touchpoint meaningful, where people feel respected, comfortable, valued & proud to associate with the HPCL brand.

Heartiest compliments to the entire team behind this wonderful effort. May this inspire many more “best-in-class” outlets across our network as we continue shaping a more customer-focused & future-ready @HPCL

@HardeepSPuri @neerajmittalias
@PetroleumMin #TrustOnTheMove #RetailExcellence #CustomerFirst #BeyondFuel #WomenFriendlySpaces #BestInClass #OneHPCL #HPCL

[Prasoon mall @Bloomng_prasoon]

#StayCalmIndia
HP Gas appeals to all migrant workers to remain calm and not be influenced by rumours in Bangalore.
If required, you may visit your nearest HP Gas distributor with valid ID proof and avail a 5 Kg Appu cylinder.
@HardeepSPuri
@HPCL @HpclSz @BlroHpcl @dhruvkapil

[Hindustan Petroleum Corporation Limited @HPCL]

प्रिय उपभोक्ता,

देशभर में पेट्रोल, डीज़ल और एलपीजी की कोई कमी नहीं है। ईंधन की आपूर्ति सामान्य है और पर्याप्त भंडार उपलब्ध है।

उपभोक्ताओं से अनुरोध है कि अफवाहों पर ध्यान न दें और घबराकर खरीदारी न करें। कृपया सामान्य रूप से ही ईंधन लें।

एचपीसीएल अपने नेटवर्क के माध्यम से निर्बाध और सुचारु ईंधन आपूर्ति सुनिश्चित करने के लिए प्रतिबद्ध है।

Dear Customers,

There is no shortage of petrol, diesel, or LPG across the country. Fuel supplies remain stable, and adequate stocks are available.

Customers are advised not to be misled by rumours or resort to panic buying. Please continue with normal consumption patterns.

HPCL remains committed to ensuring an uninterrupted and seamless fuel supply across its network.
#HPCL #FuelSupply #EnergySecurity #StayInformed #NoPanic
@HardeepSPuri @neerajmittalias @TheSureshGopi @PetroleumMin @Secretary_MoPNG

[Hindustan Petroleum Corporation Limited @HPCL]

At HPCL, we’re fuelling UNITY & INCLUSION with every drop. ⛽💙

At the Indra Filling Station, South Delhi, an entire shift is proudly managed by our HPCL Customer Service Attendants — Sachin, Diwankar, Sumit, Kuldeep, Prakash, Diwankar, and Anil — a dedicated team of hearing and speech impaired professionals.

This isn’t just about fuelling vehicles; it’s about fuelling dignity, opportunity, and pride in every service.

Here’s to more such initiatives that truly shift perspectives and embody the HPCL spirit. 🌟

#HPCL #DeliveringHappiness #Unity #Inclusion #Empowerment #HPCLFamily #ProudToServe #InspiringChange

[Hindustan Petroleum Corporation Limited @HPCL]

हिंदी केवल एक भाषा नहीं, बल्कि हमारी संस्कृति, हमारी एकता और हमारी पहचान का प्रतीक है। HPCL को गर्व है कि हम अपनी मातृभाषा हिंदी के संरक्षण और सम्मान की परंपरा को आगे बढ़ा रहे हैं। आइए, हिंदी दिवस के अवसर पर हम सब मिलकर अपनी भाषा के गौरव को नमन करें और उसे नई पीढ़ियों तक पहुँचाने का संकल्प लें। हिंदी दिवस की हार्दिक शुभकामनाएँ।

#HPCL #हिंदीदिवस #HindiDiwas #DeliveringHappiness

[Oil and Natural Gas Corporation Limited (ONGC) @ONGC_]

Working together towards the goal of inclusive growth, #ONGC and @HPCL signed a #LPG Sale-Purchase Agreement, marking a major milestone in a long-standing partnership on 18 August 2025.
This framework brings predictability, transparency, and commercial strength, aligning with ONGC’s long-term strategy. It not only secures stability in LPG sales but also lays a strong foundation for future arrangements, ensuring #EnergyNowAndNext.

#YouAreEnergy
#HPCL

[Hindustan Petroleum Corporation Limited @HPCL]

HPCL has sufficient fuel and LPG stocks across the country. Our supply chain is operating seamlessly.

There is absolutely no need for panic buying.
Fuel and LPG are readily available at all HPCL outlets.

Let’s stay calm and avoid unnecessary rush to ensure uninterrupted service for everyone.

#StayCalm #FuelForNation #HarKadamDeshKeSaath #DeliveringHappiness

@HardeepSPuri @PetroleumMin @TheSureshGopi

[Director HR HPCL @DirHR_HPCL]

A champion of social reform, Mahatma Jyotiba Phule dedicated his life to uplifting marginalized communities & promoting equality more particularly women. All HPCL OBC Employees Welfare Association joined our Senior Officers and other employees in paying tributes to this visionary Social reformer on his birth anniversary today at our Corporate Headquarters Office, Petroleum House. #MahatmaJyotibaPhule #SocialReformer

[Hindustan Petroleum Corporation Limited @HPCL]

Driving the Future with Innovation & Sustainability! 🚀⛽

At the prestigious Times Drive Auto Awards, presented by HPCL, our Director - Marketing, Shri Amit Garg took center stage in a riveting fireside chat with Puja Sethi, Managing Editor, TimesNow.

The discussion revolved around:
✅ Enhancing customer experience at every touchpoint
✅ Innovative fuel solutions shaping the mobility landscape
✅ The power of HP Pay in seamless digital transactions
✅ HPCL’s commitment to sustainability for a greener tomorrow

As we continue to revolutionize the energy sector, our focus remains on delivering excellence, driving innovation, and building a sustainable future! 🌍✨

#HPCL #TimesDriveAutoAwards #FuelingProgress #Innovation #Sustainability #CustomerFirst

@TimesNow @ETNOWlive

[Hardeep Singh Puri @HardeepSPuri]

जी हाँ!
ये होती है ईमानदारी, ज़िम्मेदारी और भरोसा!
A heart warming example of a system based on mutual trust can be seen at work in some villages of Sindhudurg District of Maharashtra where LPG consumers simply leave empty cylinders outside their homes or with neighbours. They either make the payment online or leave the money along with the empty cylinders if they know they wouldn’t be home to personally take the delivery. To ensure uninterrupted energy supply to every kitchen, the trusted and hardworking staff of @HPCL delivers filled cylinders after checking for correct weight and leakage. लोग घर पे हों या ना हों, गैस का सिलेंडर मिल जाएगा! What makes this indigenous system unique is that it is based on PM Sh @narendramodi Ji’s mantra of साफ़ नियत, सही विकास - there have been no reported thefts of these cylinders.
Kudos to the people of the villages of Sindhudurg and to the foot soldiers of India’s energy sector for their exemplary effort.

@PMOIndia @PetroleumMin @TheSureshGopi @Dev_Fadnavis @PIB_India

[Hindustan Petroleum Corporation Limited @HPCL]

When women uplift each other, incredible things happen! 💪✨ Ms. Mandira Basak, DGM, Mumbai LPG RO, shares how leading an all-women team is about breaking stereotypes, fostering collaboration, and driving success together. 🚀👩‍💼 Let’s celebrate women supporting women in every workplace!

🚀 Watch the full episode on our YouTube channel - https://t.co/MkV6Pzq4xp

#HPUnplugged #WomensDaySpecial #WomenForWomen #BreakingStereotypes #EmpoweredTogether #HPCLForHer #StrongerTogether

[Mandira Basak @BasakMandira]

@msrtcofficial pls review

[Mandira Basak @BasakMandira]

#msrtc #Shivneri Shivneri, Maratha Pride, did not stop at Maitry park...Dadar Aundh Pune Station 0730 am on 29.08.2024. Never before seen. Driver drives past without waiting despite telling him about Super Sr Citizen waiting to board

[Hindustan Petroleum Corporation Limited @HPCL]

🌊 In an Unprecedented Rescue, HPCL Leads the Charge! 🚛

On the morning of Tuesday, the 16th, a filled LPG bullet was washed away in Ankola, Uttar Kannada, due to a sudden landslide.
In a first-of-its-kind operation, HPCL, along with the Indian Navy, District Administration, NDRF, and SDRF, came together to execute a daring rescue mission. The collaborative efforts led to the safe retrieval and disposal of the LPG bullet, ensuring no harm was done.
This successful operation showcases the strength and resilience of our teams in the face of adversity. HPCL continues to deliver happiness and safety, even during the toughest times. A big salute to all the heroes who made this possible! 💪🙏

#HPCL #IndianNavy #NDRF #SDRF #SafetyFirst #TeamWork #DeliveringHappiness
@HardeepSPuri
@TheSureshGopi
@Secretary_MoPNG
@PetroleumMin
@indiannavy
@NDRFHQ
@KarnatakaSNDMC

[Mandira Basak @BasakMandira]

@JoshiMulesh @HardeepSPuri @HPCL @PetroleumMin @Secretary_MoPNG @CmdHpcl @anujjain1906 @ShubhadaBade @Rg03Goel The donation from our HPGAS distributors for this noble cause of IT literacy for girl child in orphanage is commendable. Kudos to your efforts

[Mulesh Joshi @JoshiMulesh]

@HardeepSPuri @HPCL @PetroleumMin @Secretary_MOPNG @CmdHpcl @anujjain1906 @BasakMandira
@ShubhadaBade @Rg03Goel @JoshiMulesh

[Hindustan Petroleum Corporation Limited @HPCL]

Introducing HP pay, HPCL’s App for HP Gas customers! You can Book, Pay, Track your HP Gas cylinder and avail a host of services using the App. You can avail Suvidha Club Membership for enhanced features.
Book your first cylinder using HP Pay & Get Rs. 50.
Download the App now. https://t.co/MKdEju1czT

#HPPAY #HPTowardsGoldenHorizon #HPCL #DeliveringHappiness #UPI

[Mandira Basak @BasakMandira]

@OnePlus_IN @oneplus @OnePlus_Support Accepting damage piece and replacing it with coupon which can be redeemed only against another Phone device and in return expecting customer to be happy to lose 4 K.... Unexpected....feeling cheated

[Rajeev Goel @Rg03Goel]

Delhi-Mumbai Expressway ~ India's National Capital to Financial Capital in just 12 hours.

HPCL is proud to be there to serve the esteemed customers enroute on our country's longest expressway.
#HPHaiJahanBharosaHaiWahan