@zomato@zomatocare - I have placed an order of a few items out of which I did not receive a blackcurrant milkshake that I paid for.
I reached out on chat but instead of resolving real time, it directed me to email ID, to which I mailed.
To my horror, a reply came saying I wont be refunded and the most I could do from my end is to leave a review.
I paid for the milkshake. I sent a photo of it in the email and I get told I won't be refunded?
Please check and elaborate further. Order ID - 4335977822