We guide companies on the path from product-led to customer-led - improving their employee & customer experience & long term growth potential by @paulrouke
The moderator in user research can make or break the research. Here are tips from 20 years experience for any moderator and moderator in the making
https://t.co/NrxxHyqVza
We've just published an in-depth post on Customer Experience (CX) Strategy. We hope you find it valuable wherever your company is right now
https://t.co/H2rGhl8DsX
#CX#customercentricity#UX
Hi @lookback, we are having serious issues on iOS liveshares, where usually after about 30min the audio of the participant just stops and won't come back on. Please can you provide feedback on this asap? Thank you very much
Customer-centricity for high growth & start-up businesses - the unique opportunity at the moment. Paul and Paul discuss their experiences on our latest podcast
#customercentricity#highgrowth#CX#UX#EX
https://t.co/vxWGPSrphT
Our 1st 3 clients that we have been blessed with:
>> The worlds biggest insurer
>> One of the worlds top 3 sportswear manufacturers
>> The worlds largest stock photo provider
#customercentricity
Introducing our #customercentricity Training Programme:
>> 6 x 0.5 day sessions over 2 weeks
>> up to 20 team members across departments
>> developed from the MSc in Digital Marketing training programme by @paulrouke
https://t.co/O59XjsrS8L
We have just launched our @SoundCloud channel, with 7 Q&A sessions live so far, and more to come as we continue speaking to people around the world on #customercentricity
https://t.co/1tSik9Y7FM
"We are the dirt under the fingernails of the digital industry" once said @morys. Hear more in this in-depth and frank discussion with @paulrouke on #customercentricity
https://t.co/vx6y07SS2u