@DStv my third call was attended to by Mitchell who really tried to assist me by analysing my profile and finance account but 45 mins into the call we got cut off and she never bothered to call me back๐ก๐ก๐ก. Your staff is incompetent and lacks customer service. Iโm NoT a happy
@DStv I therefore waited for over 40mins to call back and now be assisted by Nombulelo who was rude and impatient and kept me on hold for over 50 mins under the pretence of seeking guidance from the supervisor. I continued to hold and used my second phone to call againโฆ.2 of 3
@DStv today I spent my entire morning trying to get clarity and assistance from your Call Centre Agents 1. Nombulelo could not understand and explain the reasons for the problem I was logging and asked to give her my number so that the supervisor will call backโฆ..1 of 3