@yeloghmeh I’m sorry to hear you’ve had a negative experience with our customer service team. May I have a name/phone number/order number so we can see where we fell short?
@Brianthewise1 Hi Brian! Thank you! It looks like someone from our claims team reached out and left you a voicemail. They should be able to assist you from here, but let us know if you have any trouble getting in touch!
@taytorious404 I’m sorry this has been your experience! Once you provide your confirmation number I can escalate it on my end to our HQ, to get you in touch with someone who can provide some assistance
@BuccaneerMick So sorry about that! I will look into getting that fixed- are you able to drop that order # here? I want to get you connected to someone asap to get this situation addressed
@BuccaneerMick thank you for sharing your experience with us. We’re so sorry you did not receive a stress-free move. Our Support Team would love to know more about your poor experience so we can assist. Please DM us your confirmation number so we can better assess and review the situation.
Bellhop 🤝 Business
People always correlate movers with a new home, but we are here to help all moves get from point A to point B!
Send us a message if you’ve got questions about your next Office move!
@dnyree We are so sorry this happened! This not our protocol at all, and we will ensure to followed up with this agent to ensure they know this. Thank you for making us aware!
@korytellers@AmericanExpress I’m glad to hear the movers are now there. Can you please provide your reference number so I can get our support team looking into the case! Thank you
@SymoneBeez Hi Symone, I'm sorry to hear about your experience. Our Support Team is eager to address this, but we have had trouble locating your order based on the name provided. Please message us your confirmation number or contact our team directly for resolution at [email protected]