Catherine Douglas

[Catherine Douglas @Bench1991]

@ypsuk I really need some help and you chat bot is less than helpful! I cannot pay and I don't want to be fined because of your system. Please can someone call!

[Catherine Douglas @Bench1991]

@DPDgroup_news I have sent a DM

[Catherine Douglas @Bench1991]

@DPDgroup_news Really disappointed! Parcel due this morning to my work, didn't arrive. Whenever I call it's automated saying it's still due today (don't think that's possible). Rude staff working on live chat and then sat on hold for over 2 hours on the phone. Shambles

[Catherine Douglas @Bench1991]

@Ocado good feedback isn't passed on enough so I wanted to make a point of doing so. Dominic delivered my order this evening and was a pleasure to deal with! On time, helpful with my shopping and helped with a slightly damaged product that I hadn't noticed myself.

[Catherine Douglas @Bench1991]

@LeasePlanUK could you please advice how I can escalate my complaint? I raised this a month ago and still hasn't been dealt with.

[Catherine Douglas @Bench1991]

@ToolstationUK My husband placed an order online with you Saturday before 4pm for Sunday delivery as advertised on your website. It's now Monday we haven't received it and have now been informed it will arrive at some point this week. Pretty terrible service...

[Catherine Douglas @Bench1991]

@Channel4 really enjoying the lack of adverts, not too sure it's intentional though 😂

[Catherine Douglas @Bench1991]

@BofA_Help Hi I need help urgently regarding a transfer I have made. From a UK bank to bank of America. All call handlers are busy and your phone lines keep cutting off after waiting 10 minutes. How can I get help?

[Catherine Douglas @Bench1991]

@EE I just wanted to how excellent the customer service was on the phone today. Unfortunately I didn't catch the man's name but he was polite, friendly and very helpful. If there's anyway it can be fed back that would be amazing!

[Catherine Douglas @Bench1991]

@BandQ I'm hoping you can pass some feedback onto a staff member for me. Andy at B&Q Castleford in the flooring and tiling dept was fantastic! Very friendly, really helpful and couldn't do enough for us. He deserves to know we appreciated his help!

[SpaceX @SpaceX]

Crew Dragon has separated from Falcon 9’s second stage and is on its way to the International Space Station with @Astro_Behnken and @AstroDoug! Autonomous docking at the @Space_Station will occur at ~10:30 a.m. EDT tomorrow, May 31

[Elon Musk @elonmusk]

Open your eyes, look up to the skies

[Catherine Douglas @Bench1991]

@RevolutApp the app is not letting me chat to anyone to change my personal details. Any help please?

[Catherine Douglas @Bench1991]

You could save 1900 kg of CO2 a year with @bulbenergy. Use my link to get £50 free https://t.co/ertBS5iJ0j

[Catherine Douglas @Bench1991]

@Deliveroo still waiting on my order I placed around an hour ago, no rider assigned. Even the restaurant has called to apologise for the rider delay and that's not their fault.

[Tesla @Tesla]

Model 3 Performance skidpad testing (🔈on!)

[Catherine Douglas @Bench1991]

@TheLastLeg #isitok that the NHS gave me my Mum back? After breaking her neck she was slowly being paralyzed but after being operated on and plenty of physio, she's now helping me get ready for my wedding in just 43 days! #foreverinyourdebt

[Catherine Douglas @Bench1991]

@askyorkshire Just wanted to say thank you Martin for getting me through to the right person. My issue is resolved now. It would be great if feedback could be passed along to the gentleman that helped. Very impressed with his customer service and yours. Thank you.

[Catherine Douglas @Bench1991]

@askyorkshire Is there any reason why no one knows who can help me downgrade a signature account? Transferred 5 times between departments only to be put back into a portal to choose an option... Nice work.

[Elon Musk @elonmusk]

It’s super messed up that a Tesla crash resulting in a broken ankle is front page news and the ~40,000 people who died in US auto accidents alone in past year get almost no coverage https://t.co/6gD8MzD6VU