@YourSSE @SSE@SSEB2B Thanks for the info, but as far as I’m concerned you’re all under the same OVO/SSE umbrella. Pretending it’s someone else’s policy doesn’t help me thanks.
@sse awful rip off company refusing to give me a contract so they can charge me more than £1.23 standing charge per day. Yet another bunch of rip off merchants.
#MartinLewis can anyone recommend a domestic electricity supplier who has a manned customer service? I have two feeds #scottishpower#britishgas both refuse to provide an E7 tarif. Just spent a fortune on storage heaters! Can’t get through to SP after 2 weeks trying! It’s mad
@BritishGasHelp I have an elderly man with Parkinson’s living in my flat. #britishgas are refusing to switch my tarif to E7 despite prolonged complains over a year ago. Can’t afford to run the storage heaters and keep the flat warm. Cost megabucks
Been on chat to #scottishpower two days. Got answer just before hours closed yesterday. Said they would keep the chat open and reply in the morning.. no reply all day. I’m locked into the chat so can’t start another attempt. “Trisha” from India is ghosting me 😂
@Rosie11642308 @ScottishPower@BBC@Greenfaulds_HS@SPRenewables I’ve been trying two weeks. It’s infuriating. Not only do they rip you off, they take very spare moment of your time as you try to contact them.. and fail!
@BrinkleyIeva @ScottishPower I’m the same. They’re charging me full rate for my night economy 7 and giving me NO WAY of addressing this my tarif says I am on E7. Currently with heating my bill for 2 bed flat looks like £900
Just tried to contact #scottishpower once again and was cut off after waiting 40 minutes. Shameful customer service. Been two weeks now. The only progress I have is an email telling me they will do the opposite to what I’ve requested!!
So I’ve gone backwards!
@SP_EnergyPeople@ScottishPower Now been trying to contact you for a week. Was offered a ray of hope today when you offered the option of a callback. Call back came after an hour and put me in call waiting. Been listening to your sh*t music for 20mins.
@ScottishPower are REFUSING to charge the E7 rate promised. They say they can only provide single tariff!! Why? So they can screw more money. My app says I have E7 tariff and they refuse to honour it. Just spent £££ on storage heaters!