@KenyaAirways@KenyaAirways your flight departing on Thursday 12, 2300hrs from Capetown to Nairobi was a direct flight while paying:- I have the ticket. This flight now will take 25hrs, this is unacceptable now that I have work to return to plus I am traveling with two children.
@KenyaAirways@KenyaAirways I am so disappointed, your south Africa lines are not going through, you have changed our flight without our consent, unfortunately we paid for a direct flight Capetown to Nairobi and now the flight is scheduled to take 25 hrs, I have written emails to no response
@HappysnappySA I am trying to search for my photos using photo code you provided and it is invalid. This concerns a recent visit to Table mountain. Your telephone always goes unanswered, helpful you will see my tweet and respond.
@MathaiSuper@MathaiSuper check your email which I sent to the headquarters branch and pay my MPESA refund. A lady at the headquarters informed me that she saw the email and did not respond to it. An Mpesa Reversal takes 72 hours, why has mine taken over 10 days without any communication?
@FamilyBankKenya your mobile banking has been down for a whole day today!!!! Please do something to restore services. 8am until now 5pm oooh please, this is Sad.
@naivas_kenya@NaivasSuper@willykimani Today I shopped at your eastern bypass branch. I bought a packet of face mask costing 490. Unfortunately I paid 500 via mpesa. The branch forced me to pay 490 so that they can initiate a reversal of 500. I urgently need the reversal
This is the wrong way of Doing business. If you cannot give a customer their change then why have the Mpesa payment option. Suppose I didn't have any other money? Urgently refund my money.
@naivas_kenya@NaivasSuper@willykimani Today I shopped at your eastern bypass branch. I bought a packet of face mask costing 490. Unfortunately I paid 500 via mpesa. The branch forced me to pay 490 so that they can initiate a reversal of 500. I urgently need the reversal
@naivas_kenya@naivas_kenya@NaivasSuper I need my money. Your eastern bypass branch are running the branch unprofessionally. I paid for an item 500 shillings via mpesa which was costing 490. I was forced to pay another 490 shillings so that the branch can initiate a reversal. This is sad.
@naivas_kenya I urgently need a refund of my money. Call your eastern bypass branch. Today I paid 500 shillings for an item costing 490 via mpesa. They said your mpesa policy says I cannot be granted the balance. I had to pay again 490. I need my 500 shillings. Wrong way of running your biz
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