Berkeley Ford

[Berkeley Ford @BerksFord]

The Proof: @10bet_ZA system validated my play. 📸
1️⃣: R1000+ bets accepted & SETTLED as won.
2️⃣: Their tracker confirmed 100% completion. ✅
If the system says "Success," why are my winnings voided? 🚩 @MPEconomicReg @TheNCC_RSA #SouthAfrica #CPA

[Berkeley Ford @BerksFord]

🚨BETTORS BEWARE @10bet_ZA : They are using hidden traps to void winnings.
I deposited R3k as a deposit match and played by their rules. Now they’ve zeroed my account and refused to pay. 🚩
Don't deposit until you read this thread. 👇 (1/2)
#10Bet #SouthAfrica #ConsumerAlert

[Berkeley Ford @BerksFord]

The "trap": Their system ACCEPTS bets >R1k and settles them as WON. Their progress bar confirmed I was 100% compliant. ✅
Only when I withdrew did they use a buried clause to void R16k. If it's "illegal," why does the software allow the risk? @MPEconomicReg @TheNCC_RSA (2/2)

[Berkeley Ford @BerksFord]

@marksandspencer @YodelOnline if either of you care to do your jobs, feel free to DM me and request my number for a speedy resolution prior to me dragging you both down the aforementioned legal avenues.

[Berkeley Ford @BerksFord]

@marksandspencer @YodelOnline I have laid a complaint with the Consumer Ombudsman.@marksandspencer failed to deliver by the agreed time, constituting a breach of contract and because of your refusal to fulfill your contractual obligation, I have reported you to Trading Standards.

[Berkeley Ford @BerksFord]

@marksandspencer @YodelOnline with respect to s28 of the Consumer Rights Act of 2015 I am entitled to a full refund, which I have demanded numerous times with no acknowledgement.

[Berkeley Ford @BerksFord]

@marksandspencer @YodelOnline 8 days later and no response. I will now be enforcing my rights pursuant to s28 of the Consumer Rights Act of 2015 concerning delivery of products. As @marksandspencer knows very well, it is their sole legal responsibility to ensure delivery.

[Berkeley Ford @BerksFord]

@YodelOnline @marksandspencer 1 week later and nothing. I've emailed your customer relations managers; nothing. Waited for non-existent call-backs, harassed you all on social media everyday. I will now be posting daily reminders of how long it's gone on for. Today is 7 days.

[Berkeley Ford @BerksFord]

@YodelOnline Further to the message I have already sent to you, I have been informed that nobody from Yodel has followed up with my sister as they promised to do yesterday. Typical.

[Berkeley Ford @BerksFord]

@marksandspencer I cannot imagine why a company such as yours would associate itself with another as incompetent and irresponsible as @YodelOnline. I would like a full refund and explanation of how between both of you, a simple gift was mis-delivered and likely stolen?

[Berkeley Ford @BerksFord]

@marksandspencer @YodelOnline I have DMed. I would like a response today please.

[Berkeley Ford @BerksFord]

@YodelOnline I have DMed. I would like a response today.

[Berkeley Ford @BerksFord]

@YodelOnline I am simply astounded by the carelessness and disregard with which your company operates. As a result of your frankly useless service yesterday, a birthday present was mis-delivered and likely stolen. I want the contact of somebody in management immediately.

[Berkeley Ford @BerksFord]

@YodelOnline @marksandspencer I'd like to inform you both that as a result of your inability to do your respective jobs, my sister's birthday yesterday was ruined. I'd like the contact of somebody in management to share the particulars with and as well as demand a refund.

[Berkeley Ford @BerksFord]

@Rbjacobs my credit card has been blocked for 4 months. I've just had another 20 minute unsuccessful wait on the phone. I cannot resolve it via the app or online banking. Please can I get a call back TODAY on [phone]. This is enough to make me cancel my account.

[Berkeley Ford @BerksFord]

@AskPlayStation Done.

[Berkeley Ford @BerksFord]

@AskPlayStation But it is waiting to install in downloads. Cannot start the install; it gives me the 'cannot find the application' error.

[Berkeley Ford @BerksFord]

@AskPlayStation No success. Have activated and deactivated a few times. The Premium Pass says it is installed in add-ons

[Berkeley Ford @BerksFord]

@AskPlayStation Cool. will revert.

[Berkeley Ford @BerksFord]

@AskPlayStation What's good @AskPS_UK ?