Beth Casey

[Beth Casey @BessumsCasey]

@Alice_Ryan @WaterstonesN8 @BannersN8 @sophwhitehead95 @alice_ryan I live a 3 min walk from Waterstones C.End. I’m sorry I missed you (on holiday), but can’t wait to get home and read the book xxxx

[Beth Casey @BessumsCasey]

@Chronopost you delivered a package to me with the wrong contents inside. I can see the name of the person it should be delivered to. Who / how can I contact you in english please

[Beth Casey @BessumsCasey]

@MotelOne Im trying to contact you about a Group Booking, but the form keep timing out and erroring. Can you please DM me and tell me how to contact you

[Beth Casey @BessumsCasey]

@RoyalMail you asked me to send you a DM re a missing package... and you haven't replied. Can you please do that.

[Beth Casey @BessumsCasey]

@British_Airways 3 days trying to contact you now:
I have been hung-up on 3x
Waited for 60+ minutes on hold
DM'd 4 times.
BA cancelled their flight and said I cannot do a refund thru "Manage your booking" online... so what now? We have to pay £700 for flights you cancelled????

[Beth Casey @BessumsCasey]

@British_Airways @debbiejskelton @British_Airways I have been cut off 3x now, waited upwards of an hour on hold, DM'ed you etcetcetc.... I cannot get my refund thru "Manage Your Booking" - can you PLEASE respond

[Beth Casey @BessumsCasey]

@British_Airways there has got to be an easier way to get a refund for flights YOU cancelled. This morning I have been hung-up on 3 times and waited on hold for more than 30 mins twice. CAN YOU PLEASE give me some guidance on how to do this other than waiting on the phone???

[Beth Casey @BessumsCasey]

@RoyalMail i received an email 14/12 w/ a tracking number but the package hasn't arrived & your website now says tracking is not available. How can I find my package????

[Beth Casey @BessumsCasey]

@British_Airways wow. WORST customer experience. 15 emails saying check in online. I try to, get an error and wait 15 minutes on hold. Your agent is incredibly rude to me & hangs up. Why are you sending emails telling people check in online when policy is they have to go the desk

[Beth Casey @BessumsCasey]

@British_Airways you tell me there is an error checking-in online and to call you. I call, I’m waiting 15+ mins on hold. What is going on?

[Beth Casey @BessumsCasey]

@HMLandRegistry @HMLandRegistry we have been waiting for 8+ weeks now for a simple land lease, this is causing massive delays and fees for us. What is the hold up? It is making everything very stressful

[Beth Casey @BessumsCasey]

@Czaroline @SentimentalPod Please DEAR GOD do Summer Sisters by Judy Bloom @Czaroline @SentimentalPod

[Beth Casey @BessumsCasey]

Join us for our virtual learning event, #SalesforceLive: EMEA, on June 18th. Hear from EMEA's top Trailblazers around one theme - how to reopen safely and get back to growth. https://t.co/X0ELXl1Egl

[Beth Casey @BessumsCasey]

@Anna_Hope @CarolineWAgent @BookeditorJane @alisonbarrow @thatvickypalmer @DoubledayUK @Joey_tea My favourite book this year @Anna_Hope - I’ve recommended to all my friends and 5 have bought it so far. I won’t stop until they have all read it and recommended! X

[Beth Casey @BessumsCasey]

@thehighlowshow Done!!

[Beth Casey @BessumsCasey]

@NaoiseDolan What’s this @NaoiseDolan ? Just finished Exciting Times and loved it. Want more!!!

[Beth Casey @BessumsCasey]

@dollyalderton @PINsykes Talking about Sally Rooney??

[Beth Casey @BessumsCasey]

@eflow_freeflow I want to cancel my account but I cannot do it online. Please contact me with instructions.

[Beth Casey @BessumsCasey]

@fifiglover @janegarvey1 This makes me so happy @fifiglover - something to look forward to on Friday ❤️

[Beth Casey @BessumsCasey]

@laurenbravo @GuardianLabs @laurenbravo Ive laughed out load and welled-up in the space of reading this. Shared it with all my friends of a similar age and experience. Reads like my own consciousness - but much clearer, smarter and funnier. A brilliant piece of writing. @KathViner