Más de un mes desde que "programaron el reembolso" y no me lo han devuelto @TecateEmblema. La misma excusa siempre, que es @HSBC_MX el culpable. @HSBC_MX ayuda a aclarar este tema. @Profeco ayuda por favor, ¡¡esto es un robo!!
@TecateEmblema, @HSBC_MX desmiente que ellos solicitaron el reembolso de la pre-carga del evento; ¡fueron ustedes y su pésimo sistema! Más de 10 días hábiles desde que me informaron que devolverían mi dinero y nada. No contestan mis emails. Muchos casos así @Profeco ayuda ¡ROBO!
@TecateEmblema, @HSBC_MX desmiente que ellos solicitaron el reembolso de la pre-carga del evento; ¡fueron ustedes y su pésimo sistema! Más de 10 días hábiles desde que me informaron que devolverían mi dinero y nada. No contestan mis emails. Muchos casos así @Profeco ayuda ¡ROBO!
@BoggiMilano please your support with case #00605821. Items were sent incompleted. No e-mail answer has been given. Payment was done on Dec 19th. Items must be delivered at my place before Dec 29th, otherwise I don't need them. Order is WEBD01001800. Thanks in advance!
@BoggiMilano please your support with Case #00605821. Items were sent incompleted and no answer by mail is been given. Payment was done on Dec 19th and items must arrive my place before Dec 29th, otherwise I don't need it. Order is WEBD01001800. Thanks in advance!
@British_Airways@British_Airways again, unacceptable answers from your team asking me to wait for payments team to refund, but no one can give me the payments team's number to follow-up by myself. Makes me think this is not true and you are not paying! Fraud! Will continue exposing you!!
@British_Airways I claimed a refund for the expenses incurred on Dec 11th due to a cancellation of my flight and I have not teceived any reply nor confirmation that my issue number (24137680) is being even checked. Can you please kindly confirm asap what is the status? Thanks!
@British_Airways I am affraid your colleagues are completely unquilified to properly attend this simple case. As long as I do not receive my refund, I will continue exposing you. Waiting +14 days staying payment's team is checking on this is a non acceptable answer, need refund ASAP!!
@British_Airways@British_Airways I still not receive my refund. This is unbelivable!! Are you trying to make fraud to people trusting you in this circumstances? This is very serious thing. Friends, can you please help me RTing? I need people know about this! Thanks
@British_Airways@British_Airways As suggested by DM, I contacted customer service team and they say that payment's team need to release the payment and that if I don't receive an answer in the following 14 days, contact them again. Really? 14 days more?? Unbelivable!! I NEED MY PAYMENT ASAP!!
@British_Airways Hi again. I sent all the info required. One week ago I received a notification that payment was finally arranged and I was about to receive it from 48 to 72 hrs. Nothing yet. Can you please help me to check? Thanks!
@01Han1987@British_Airways Thanks Hanna. @British_Airways , any reply to my query? Is a month already. If I dont receive a proper and soon response I'll ask my friends to repost it. Very unfortunate customer service until now. Thanks again
@British_Airways Thank you @British_Airways . Any estimated time? I would like to know at least that refund is on the making but as I said, no mail neither confirmation was sent to me
@_austrian Almost 2 months since I raised case 0257 585008 for the theft of my prescripted glasses #ermenegildozegna by the irresponsibility of flight 373's crew from Wien to Ams and I still have no answer. More than 4 emails and endless calls. Unacceptable. Please RT #airlines