Shane Close

User-centered Design Leader, Mentor, and User Advocate. Views and opinions are my own.

[Shane Close @BigAngryPixel]

@MarriottBonvoy I have to say I don't feel like an elite member when I am constantly turned down to use my suite night awards. I stay at a @Marriott hotel nearly every week and yet my online requests are constantly denied.

[Shane Close @BigAngryPixel]

Why is MTV still a thing? Didn't they outlive their relevance years ago?

[Shane Close @BigAngryPixel]

@Marriott this happens way too often in my travels. I can never use my free suite night awards.

[Shane Close @BigAngryPixel]

Sometimes, the little touches make the experience. Small delighters can have a huge impact on the #cx. Well done @SheratonAtlNrth @Marriott and the kind team on staff.

[Shane Close @BigAngryPixel]

IBM + #ai. https://t.co/4izZpuZCf9

[Shane Close @BigAngryPixel]

Today marks 2 years at IBM and what a ride it has been. I joined IBM specifically for #ClientEngineering because I believed in the mission and what we were trying to do for our clients. That hasn't changed. I still believe experiential sales with a #huma…https://t.co/Xa93RKqQ92

[Shane Close @BigAngryPixel]

Sell. But wait one more day, @michaeljburryBC ?

[Shane Close @BigAngryPixel]

Let's amplify opportunities available, as everyone knows how difficult the hunt can be.#ux #employment #productdesigner https://t.co/ZKOFw8xvz4

[Shane Close @BigAngryPixel]

This speaks volumes from my experience. #Agile principals are powerful tools and can align well with #ux , as they are centered on humans and outcomes. This becomes even more diluted outside of #product teams in services environments in the hopes of meeti…https://t.co/w00ZNv2qDB

[Shane Close @BigAngryPixel]

I’m happy to share that I’ve obtained a new certification: Watson Assistant Sales Intermediate from IBM! https://t.co/e3AJTSdFzc

[Shane Close @BigAngryPixel]

I’m happy to share that I’ve obtained a new certification: Instana by IBM Sales Foundation from IBM! https://t.co/7lJ8vRTcU1

[Shane Close @BigAngryPixel]

IBM's US 2023 #Internship and Entry-Level roles are now live! Feel free to inquire and apply today! I can tell you firsthand that the IBM #clientengineering intern program is a fantastic place to learn and grow. #intern #ux #cloud…https://t.co/hysi7wr3HH https://t.co/SUcbQmnfG2

[Shane Close @BigAngryPixel]

#IBMClientEngineering just wrapped up our first-ever intern program with 50 of the most amazing, talented, and bright young minds from campuses across the country. I cannot tell you how proud I am of the performance, attitude, and work ethic of this dynam…https://t.co/yLQ8J5fjGU

[Shane Close @BigAngryPixel]

BE THE LEADER YOU ALWAYS NEEDED.

Colin Powell once said, "Leadership is all about people. It is not about organizations. It is not about plans. It is not about strategies. It is all about people-motivating people to get the job do…https://t.co/OC0zEZd1Ro https://t.co/dlE8niSLEA

[Shane Close @BigAngryPixel]

I spent an amazing day with some of the IBM #ClientEngineering interns in #NYC! These are some of the most intelligent, creative, and engaging young minds around. We are honored they chose to spend their summer learning how we are changing the way our cli…https://t.co/iLaBgwICxo

[Shane Close @BigAngryPixel]

BOOM! Really fantastic (15min) talk on #automation in #advertising. I highly recommend listening. They mention some of the great work my team and his team partnered on together. David Mitchell and Jerry Cuomo knocked it out of the park with this one. Brav…https://t.co/kZK7QzIdfT

[Shane Close @BigAngryPixel]

Warning! Gratuitous screenshot of some of the nearly 50 AMAZING #interns we are hosting in #clientengineering at IBM this summer. These are some of the best and brightest from around the country and we are thrilled they chose to work with us! Hat tip to a…https://t.co/7Ryfdr1keD

[Shane Close @BigAngryPixel]

Amplifying for my Orlando friends. https://t.co/TY6TH85edd

[Shane Close @BigAngryPixel]

One year ago, I wrote an article on how to build and cultivate high-performing (#ux )design teams. It was one of the top 100 read articles on Medium that month, has been read by over 15k #design and #technology professionals, and t…https://t.co/OyXO6vRcim https://t.co/PIcSrXCgMG

[Shane Close @BigAngryPixel]

Hey rockstar architects! I need another Hybrid, Multi-Cloud Solution Architect to join my team! Amazing team, amazing company, amazing opportunity! (No 3rd party recruiters, please. Apologies.) #cloud #architect IBM #ai https://t.co/XlRksFEYee