Joe

[Joe @BigJoe515]

Still no response to this @EE @EE_Complaints

[Joe @BigJoe515]

@EE Brilliant another number that doesn’t work - is this a joke?

[Joe @BigJoe515]

@EE_Complaints

[Joe @BigJoe515]

@EE Brilliant another number that doesn’t work - is this a joke?

[Joe @BigJoe515]

@EE Brilliant another number that doesn’t work - is this a joke?

[Joe @BigJoe515]

Trying to work aboard with the business phones in contract with @EE - no roaming and no way of contacting customer service - surely it shouldn’t be this difficult

[Joe @BigJoe515]

@EE_Complaints

[Joe @BigJoe515]

Trying to work aboard with the business phones in contract with @EE - no roaming and no way of contacting customer service - surely it shouldn’t be this difficult

[Joe @BigJoe515]

Trying to work aboard with the business phones in contract with @EE - no roaming and no way of contacting customer service - surely it shouldn’t be this difficult

[Joe @BigJoe515]

After a year of trying to get an answer @qatarairways have sent the same automated response

[Joe @BigJoe515]

Exactly one year after raising a complaint with @qatarairways regarding a serious security breach, involving our seats and flight information being changed by a third party @consumr_rights @DailyMailUK @TheSun @Telegraph @DailyMirror

[Joe @BigJoe515]

@qrsupport Is a year a normal amount of time for a case like this to be investigated ?

[Joe @BigJoe515]

@qatarairways @UK_CAA @CCommissionKE @qrsupport

[Joe @BigJoe515]

7 months after our flight booking was hacked and changed by another passenger on the same flight from Australia to Heathrow, we still have no answers - @qatarairways @consumr_rights

[Joe @BigJoe515]

10 months ! - Still no response from @qatarairways @UK_CAA @CCommissionKE

[Joe @BigJoe515]

@qatarairways @UK_CAA @CCommissionKE @consumr_rights @qatarairways

[Joe @BigJoe515]

7 months after our flight booking was hacked and changed by another passenger on the same flight from Australia to Heathrow, we still have no answers - @qatarairways @consumr_rights

[Joe @BigJoe515]

8 months since we first reported that our account had been hacked and flight details changed by a third party. Still no response from @qatarairways @qrsupport @consumr_rights - will it be a year before you take this seriously?

[Joe @BigJoe515]

6 months after our flight booking was hacked and changed by another passenger on the same flight from Australia to Heathrow, we still have no answers - Great work @qatarairways @consumr_rights

[Joe @BigJoe515]

You have all of this information already both via email and on twitter direct message.

[Joe @BigJoe515]

A response from @qatarairways to a complaint made four months ago. @qrsupport @UK_CAA - #CustomerFeedback #CustomerService

[Joe @BigJoe515]

A response from @qatarairways to a complaint made four months ago. @qrsupport @UK_CAA - #CustomerFeedback #CustomerService

[Joe @BigJoe515]

Still nothing from @qatarairways @qrsupport - not sure this is the level of customer service I would expect from a major airline?

[Joe @BigJoe515]

@qatarairways- how is it possible that our flight details were changed by somebody else?? My wife’s name/passport/DoB/email changed to someone we’ve never heard of! Customer services told us we must have made the changes - we didn’t!! Surely this is a huge security/GDPR risk?