Ted Hewett

Nicolas Cage is God

[Ted Hewett @BigSpoonTed]

@demtatties I wanna be a minority

[Ted Hewett @BigSpoonTed]

@McDonalds - last night we bought some cheese melt dippers from the Shepherds Bush store, but when we got home they'd put nuggets in the bag instead of cheeae (my gf is vegetarian) 😣

[Toni Heavey @iamtoniheavey]

Design with data. Debra Corey our Group HR Wizard, tells us 4 data points to consider when evaluating new benefits -…https://t.co/GFasJEDo2Z

[Ted Hewett @BigSpoonTed]

@carsayer I saw a notification about you tweeting and in my head I said "I bet it's about cricket". Called it

[Ted Hewett @BigSpoonTed]

@DPD_UK hey guys, was just on the phone with your customer service guys and got cut off. Is there a chance I can get a call back?

[Ted Hewett @BigSpoonTed]

@BTCare I had a call booked with them at 3.40 today and they didn't call

[Ted Hewett @BigSpoonTed]

@BTCare Thanks Dee. I've asked on multiple occasions to escalate my query, and I told no and I need to wait for the offline team

[Ted Hewett @BigSpoonTed]

@BTCare Right but from a customer standpoint it means no-one has ownership of my query, so I get handled poorly and pushed from pilar to post

[Ted Hewett @BigSpoonTed]

@BTCare No I've got a complaint open that's fine, but how come you don't have a specialist team who handles complaints?

[Ted Hewett @BigSpoonTed]

@BTCare I think what's irritated me most is that you don't have a complaints team. Why is that out if curiosity?

[Ted Hewett @BigSpoonTed]

@BTCare Yep sure. I'll let you know

[Ted Hewett @BigSpoonTed]

@BTCare Including the time it took to get the original date I agreed moved back as it was changed without my knowledge or agreement

[Ted Hewett @BigSpoonTed]

@BTCare Advised I SHOULD have been at home. New engineering appointment booked for tomorrow. I have spent 2.5 hours on the phone with BT in a month

[Ted Hewett @BigSpoonTed]

@BTCare Fault on the line. Called up, booked engineer. Told I don't need to be home. Got back today, still not working. Called again.

[Ted Hewett @BigSpoonTed]

@BTCare It's a bit of a long story. I'll summarise. I was due to have broadband on Tuesday. No box. Called up, box delivered Wednesday.

[Ted Hewett @BigSpoonTed]

@bt_uk I am in absolute awe at the level of incompetence I'm seeing from your teams at the moment. Your customer service is diabolical

[Ted Hewett @BigSpoonTed]

Just been to look at a property. Based on the form we would have to pay over £800 in fees alone (+check in fee). Estate agents are dicks

[Ted Hewett @BigSpoonTed]

@dhewlett when I'm in a jam I ask myself "what would McKay do?". Still not dead

[Ted Hewett @BigSpoonTed]

@sainsburys my custard doughnuts had no custard! Very sad... Must be a hungover bakery assistant in Tooting this morning 😣😒😫