1/ The battleground for B2B companies is shifting to commercial experience. B2B buyers now expect consumer-level experiences and will switch suppliers to get it. Competing on experience requires re-architecting work with new combinations of technology and people.
Today, the Army Black Knights are taking home West Point’s 10th Commander-in-Chief Trophy.
They should be proud.
I’m proud of them too – not for the wins, but because after every game they hang up their uniforms and put on another: one representing the United States.
Simple standards you can implement at home or at work . . .
1. Anyone with enough energy to complain has enough energy to take responsibility.
2. If you complain about something, you are now responsible for it.
3. If you present a problem, propose a solution.