Birchbox

Let's make finding beauty stuff fun.

[Birchbox @birchbox]

@JacquieJFloyd Hi there! Please send us a DM and include your email associated with your Birchbox account. From there, we are happy to help.

[Birchbox @birchbox]

@adashtra Hi Ash -- please send us a DM and we'd love to help.

[Birchbox @birchbox]

@v3ronika9 Hi Tyler! We have gone ahead and followed up via email. Please check your email whenever you have a moment. Thanks!

[Birchbox @birchbox]

Post-summer skin can be depleted and dehydrated. Try the Korres remedy: a rich and luxurious duo that quenches parched skin and supports more youthful, healthier looking skin. https://t.co/FrmMehoUPa

[Birchbox @birchbox]

@xiongvong Hi there, we're sorry to hear you are missing boxes and we'd be happy to look into this for you. Please send us a DM or email us at [email protected] with your account info so we can help further.

[Birchbox @birchbox]

@DeiselPepSkip Hi there- we'd be happy to look into this for you. Please send us a DM or email us at [email protected] with your account info so we can help further.

[Birchbox @birchbox]

@lizardlm2 Hi there, Can you please send us a DM with your account info? We'll be happy to take a closer look at your account. Thanks!

[Birchbox @birchbox]

@dwalsh1_walsh Hi Debbie, We'll be happy to look into this further and we're sorry to haven't received your September box.  Can you please send us a DM with your account email and shipping address? Thanks!

[Birchbox @birchbox]

@Greased_tea Hi there, Can you send us a DM or email us at [email protected]? Will be happy to assist with your account. Thanks!

[Birchbox @birchbox]

@_bsxo Hi Beth, Can you send us a DM with your account details? We're sorry to hear your box is delayed but we're here to help. Thanks!

[Birchbox @birchbox]

@JacquieJFloyd Hi Jacquie, We're sorry to hear you didn't receive your August box. Can you send us a DM with your account email and shipping address we'll be happy to take a closer look? Thanks!

[Birchbox @birchbox]

@kkaxtlxnn Hi there, We're sorry to hear you didn't receive your box and we'll be happy to take a closer look at your account.  Can you please send us a DM with your account details? Thanks!

[Birchbox @birchbox]

@iproposethis @southern_scrawl Hi Joanna, Our team has replied to your DM. Once we've confirmed your account details we'll be happy to assist with your account. Thanks!

[Birchbox @birchbox]

@RVAW82 Hi Rachel, I was not able to locate a DM under your name. Can you confirm your city and state or send us an email at [email protected]? We want to assist with your account as quickly as possible but we'll need your account details to locate your account.

[Birchbox @birchbox]

@RVAW82 Hi Rachel, I wasn't able to locate a DM can you send us an email at [email protected]? We want to assist with this as quickly as possible. Thanks!

[Birchbox @birchbox]

@xiongvong Hi Vong, Our team has followed up by email. Can you check your inbox when you have a chance? Thanks!

[Birchbox @birchbox]

@kap0629 Hi Kerri, Your box has 5 customization slots — including samples, travel-size, and full-sized items. Some items will fill two or more slots depending on the size and value of the product. Can you send us a DM with your account email so that we can take a closer look?

[Birchbox @birchbox]

@RochelleNewsome Hi Rochelle, Can you send us a DM with your account email and the amount of the most recent charge? Once you've opted out of renewal you will receive the remaining boxes in your commitment but your subscription will not renew once complete.

[Birchbox @birchbox]

@RochelleNewsome Hi Rochelle, Can you send us a DM with your account email and the amount of the most recent charge? We'll be happy to take a look at your account.

[Birchbox @birchbox]

@jboyle_x Hi there, Our team has sent a DM.  We need a few more details to locate your account. We appreciate your patience!