Birendra Sen

Just Another Guy. Proud Indian. Believes in what is posted. Unless convinced otherwise. Retweets are not endorsements. Views are personal.

[Birendra Sen @BirendraSen]

Delighted to be present at the inauguration of the Amazon Web Services (AWS) Agentic Process Transformation Center of Excellence (CoE) by #TechMBPS, along with my leadership team.

Powered by our partnership with AWS, this initiative brings together cloud expertise and #AgenticAI to drive scalable, secure transformation—accelerating AI-led innovation and unlocking new growth for enterprises.

Excited to see what the future holds as we continue to push the boundaries of innovation together.

#ScaleAtSpeed #ScalingTechMBPS #AWS #AgenticTransformation #DigitalTransformation
@tech_mahindra | @awscloud

[Tech Mahindra @tech_mahindra]

We’re delighted to announce the launch of the AWS Agentic Process Transformation Center of Excellence (CoE) by Tech Mahindra BPS.

Powered by our strategic partnership with AWS, the APT CoE brings together deep cloud expertise and #AgenticAI capabilities to deliver scalable, secure, and outcome-driven transformation for global enterprises.

From accelerating cloud adoption to enabling AI-led #innovation, discover how we’re helping businesses unlock new growth opportunities.

Explore more: https://t.co/CvaHS7pVNl

#ScaleAtSpeed #AWS #AgenticTransformation #DigitalTransformation

[Birendra Sen @BirendraSen]

At #TechMBPS, we are enabling the future of financial services by driving transformation across banking, lending & leasing, cards & payments, asset & wealth management, and investment operations.

Through our Business Process Services and digital solutions, powered by AI-led operations and intelligent, adaptive ecosystems, we help organisations accelerate innovation, enhance operational efficiency, and deliver seamless customer experiences.

#ScalingTechMBPS #ScaleAtSpeed #TechMBPS #Banking #FinancialServices #AI #DigitalTransformation
@tech_mahindra

[Tech Mahindra @tech_mahindra]

The banking and financial services industry is rapidly evolving, driven by digital innovation and rising customer expectations.

Explore how Tech Mahindra is empowering banks, financial institutions, fintechs, and stock exchanges to transform consumer #banking, lending & leasing, cards & payments, asset & wealth management, and investment operations.

Through our Business Process Services and digital transformation solutions, we help organizations innovate faster, enhance operational efficiency, and deliver superior customer experiences in a highly competitive landscape.

Discover how we are shaping the future of financial services.

Know more: https://t.co/jLGTtBMtYM

#ScaleAtSpeed #BFSI #Fintech #DigitalTransformation #CustomerExperience #Innovation

[Birendra Sen @BirendraSen]

Super proud moment as Tech Mahindra is recognized by Frost & Sullivan for advancing Agentic AI in the BPS industry.
A big thank you to our #TechMBPS teams whose focus on AI-led, adaptive operations continues to drive meaningful impact at scale.
#TechMahindra #TechMBPS #AgenticAI #BPS #DigitalTransformation #ScaleAtSpeed #ScalingTechMBPS
@tech_mahindra | @Frost_Sullivan | @SherrelRoche

[Tech Mahindra @tech_mahindra]

We are delighted to share that Tech Mahindra Business Process Services has been recognized with Frost & Sullivan 2026 Asia-Pacific Technology Innovation Leadership Recognition.

This recognition reinforces our commitment to advancing #AgenticAI, moving beyond automation to intent-driven, autonomous execution that enhances decision-making and delivers measurable business outcomes.

Through the TechM Orion Marketplace, we are enabling modular, scalable AI-led transformation by combining deep domain expertise, responsible #AI governance, and a strong partner ecosystem.

Together, we are helping enterprises transform customer experience, finance & accounting, supply chain, and industry operations, driving speed, quality, and resilience at scale.

Here’s what Birendra Sen and Sherrel Roche have to say about this achievement: https://t.co/bZerPkg0Ja

#ScaleAtSpeed #Innovation #DigitalTransformation #BPS #Leadership

[Birendra Sen @BirendraSen]

Proud moment for #TechMBPS as Tech Mahindra wins the Geospatial World Excellence Award for Excellence in #Utilities — driven by the innovation and dedication of our Altavec AIMS teams. Truly commendable work in advancing smarter, resilient, and data‑driven operations.

#Geospatial #GIS #DigitalTransformation #Innovation #ScalingTechMBPS #ScaleAtSpeed
@tech_mahindra

[Tech Mahindra @tech_mahindra]

We are delighted to announce that @tech_mahindra has been honored with the Geospatial World Excellence Award for Excellence in #Utilities.

Our Altavec AIMS Platform has been recognized for its exemplary use of geospatial technology, combining advanced analytics, remote sensing, and digital solutions to enhance infrastructure monitoring and asset management.

This recognition reinforces our commitment to driving smarter, data‑driven, and resilient utility operations through continuous #innovation.

Know more: https://t.co/memdKl1UU9

#ScaleAtSpeed #Geospatial #GIS #DigitalTransformation

[Birendra Sen @BirendraSen]

#Retail & #CPG transformation is moving fast—powered by AI, automation, and platform-led innovation.
Proud to see how we at #TechMBPS are helping enterprises scale smarter, strengthen omnichannel experiences, and build future-ready operations.
#AI #Automation #DigitalTransformation #Omnichannel #CX #ScalingTechMBPS #ScaleAtSpeed
@tech_mahindra

[Tech Mahindra @tech_mahindra]

#Retail and #CPG enterprises are evolving rapidly, driven by changing consumer expectations, digital commerce, and the need for agile and intelligent operations.

Explore how @tech_mahindra's Business Process Services empower organizations with RCG managed services, business platforms as a service, and consulting-led transformation, enabling omnichannel CX, digital marketing, product information management, sourcing & procurement, loyalty management, service desk, and intelligent back-office operations.

With #AI, analytics, cognitive #automation, and global delivery capabilities, Tech Mahindra helps retailers manage millions of SKUs, serve millions of consumers, and drive scalable, efficient, and future-ready retail ecosystems.

Explore more: https://t.co/s9kFrc4f1W

#ScaleAtSpeed #DigitalTransformation #CustomerExperience #RetailInnovation

[Birendra Sen @BirendraSen]

Great connecting with our #TechMBPS teams as we wrapped up Q4 and FY26. Proud of the focus, momentum, and progress we’ve built together.
As we move through FY27, we’re stepping up our AI‑led transformation and continuing to scale with purpose, discipline, and impact.

#ScaleAtSpeed #Proud #Performance #LoveToBeTechMBPS

@tech_mahindra

[Birendra Sen @BirendraSen]

Excited to welcome Aravind Krishnan as Vice President – Sales (Healthcare Payors). With over two decades of leadership in the BPS industry, Aravind brings deep expertise in driving growth, leading complex, large‑value deals, and enabling technology‑led transformation across healthcare payer portfolios.
Wishing Aravind the very best as he helps scale #TechMBPS and drive smarter growth for our healthcare business.

#LoveToBeTechMBPS #ScalingTechMBPS #TechMBPSTeam #HealthcareTransformation
@tech_mahindra

[Birendra Sen @BirendraSen]

Excited to welcome @JagdeepBatra Vice President – Sales (Travel, Transportation, Logistics & Hospitality), based in the UK. With his strong industry insight and experience driving AI‑ and data‑led transformation across the TTLH ecosystem, Jagdeep will help accelerate GTM momentum, win new logos, and unlock smarter growth for #TechMBPS.
Wishing him the very best as he helps scale TechMBPS to new heights.

#LoveToBeTechMBPS #ScalingTechMBPS #TechMBPSTeam
@tech_mahindra

[Birendra Sen @BirendraSen]

The Energy & Utilities sector is evolving fast—and so are customer expectations.
From #CustomerService and #ConversationalAI to meter‑to‑cash, collections, and back‑office optimization, #TechMBPS helps modernize operations end‑to‑end.
Powered by #Automation and #Analytics, we enable smarter engagement, lower costs, and resilient, future‑ready operations.

#ScalingTechMBPS #ScaleAtSpeed #EnergyAndUtilities #DigitalTransformation #SustainableGrowth
@tech_mahindra

[Tech Mahindra @tech_mahindra]

Explore how @tech_mahindra BPS enables Energy & Utilities enterprises to modernize operations and drive sustainable growth. From intelligent customer service and conversational #AI to smart meter-to-cash, collections, back-office optimization, and process discovery, we integrate #automation and analytics across the value chain.

The impact: improved customer engagement, optimized costs, enhanced operational efficiency, and scalable, resilient operations in a rapidly evolving energy landscape.

Know more: https://t.co/Q5CaDMqXGN

#ScaleAtSpeed #EnergyAndUtilities #DigitalTransformation #OperationalExcellence

[Birendra Sen @BirendraSen]

Being ranked #5 on the TIME–Statista Asia-Pacific Best Companies 2026 list — and the only Indian company in the Top 5 — is a moment of pride.

More than a ranking, it reflects what long-term thinking, shared values, and everyday commitment can achieve.

Proud of what this represents for India — and for everyone who makes it possible.

#TechMBPS #TogetherWeRise #LoveToBeTechMBPS
@MahindraRise | @tech_mahindra

[Mahindra Group @MahindraRise]

Proud moment for India.

Mahindra ranked #5 on the TIME–Statista Asia-Pacific Best Companies 2026 list and the only Indian company in the Top 5.

Built by people. Driven by purpose.

#TogetherWeRise

[Birendra Sen @BirendraSen]

Telecommunication operators today are under growing pressure to protect revenue without compromising customer trust. Traditional payment and collections approaches are reactive, fragmented, and expensive to scale.

Our 'Agentic Payment Assistance & Collections Optimization' solution, now available in AWS Marketplace, redefines this model by combining #AgenticAl with human oversight, enabling proactive revenue protection while delivering compliant customer engagement.

#ScaleAtSpeed #Telecom #AgenticAI #WorkingCapital #RevenueAssurance #CustomerExperience #ScalingTechMBPS

@tech_mahindra | @awscloud

[Tech Mahindra @tech_mahindra]

We’re delighted to launch our Agentic Payment Assistance & Collections Optimization solution for #telecom operators, built to help telcos protect revenue while preserving customer trust.

Developed using #AgenticAI and available on @awscloud Marketplace, the solution transforms reactive payment and collections into intelligent, proactive workflows—balancing automation with human oversight and compliant engagement.

Here's what Birendra Sen has to say about this strategic #partnership: https://t.co/IKd44o9CFB

#ScaleAtSpeed #RevenueProtection #EnterpriseAI #AWS #TechMahindra

[Birendra Sen @BirendraSen]

Huge thanks to the #TechMBPS Philippines team for the strong momentum they’re building. Lovely to see AI pilots scaling, a reminder that our people and culture of innovation truly drive our impact.
#ScaleAtSpeed #AI #DigitalTransformation #FutureOfWork
#Philippines #Manila #LoveToBeTechMBPS
@tech_mahindra

[Birendra Sen @BirendraSen]

Proud to see the strategic partnership between @tech_mahindra and @orangebusiness take shape.

United by a shared ambition, we’re shaping the future of enterprise connectivity through secure, intelligent, and scalable networks—delivering digital sovereignty and world-class customer experience.

Together, we will drive go-to-market growth, embed AI and automation at the core, and build future-ready operations that power enterprise transformation at scale.

Excited for what we will build "together".

#ScaleAtSpeed #EnterpriseConnectivity #AI #CustomerExperience #DigitalTransformation #CX #TechMBPS #ScalingTechMBPS

[Tech Mahindra @tech_mahindra]

We’re delighted to partner with Orange Business to enable enterprises globally on their digital transformation journey, with a strong focus on #AI, automation, and secure, scalable digital platforms.

Here's what @AlietteML, CEO of @orangebusiness, and @mohitjoshi74, CEO & MD of @tech_mahindra, have to say about this strategic #partnership: https://t.co/GSNbU6xNib

#ScaleAtSpeed #DigitalTransformation #MWCBarceona #MWC2

[Birendra Sen @BirendraSen]

Proud to be at #TechMBPS INSPIRE 2026 conference at Udaipur, India.
Driving Big Shifts is a powerful reminder to lead with purpose, create lasting value, and make a positive impact for our shareholders, people, customers, and communities.
Looking forward to a rich discussion with the leadership team and partners as we continue our journey to be the most loved BPS company.
#INSPIRE2026 #DrivingBigShifts #LoveToBeTechMBPS #INSPIRE26
@tech_mahindra

[Birendra Sen @BirendraSen]

At #TechMBPS, we’re committed to strengthening digital trust by ensuring robust compliance and delivering safe, secure experiences at scale.

This foundation is built by combining AI‑powered detection with deep human expertise—a balance that helps us safeguard our customers, associates, and partners every day.

#ScaleAtSpeed #ScalingTechMBPS #DigitalTrust #Compliance #AI #ContentModeration #FraudPrevention #CustomerExperience #LoveToBeTechMBPS
@tech_mahindra

[Tech Mahindra @tech_mahindra]

At @tech_mahindra, we’re committed to making digital spaces safer and more trustworthy for everyone.

Every day, we work to tackle harmful content, misinformation, fraud, and online safety challenges using smart, #AI‑powered Trust & Safety solutions. From content moderation and KYC to ad safety, spam control, and fraud prevention—we’ve built a system that blends #automation with real human expertise.

The result? Faster threat detection, stronger #compliance, and a safer digital experience that helps businesses grow with confidence.

Curious to know how we do it?
Learn more: https://t.co/HNdv3KyWTi

#ScaleAtSpeed #DigitalTransformation #ContentModeration #CustomerExperience #BrandReputation

[Birendra Sen @BirendraSen]

And this is how #TechMBPS leverages our #GeospatialAI expertise with great partnerships! Super thrilled to have @cs_tech_ai on board to help us advance the future of digital infrastructure.
#ScaleAtSpeed #ScalingTechMBPS #GeospatialAI #DigitalTwinSolutions #LoveToBeTechMBPS
@tech_mahindra

[Tech Mahindra @tech_mahindra]

We're delighted to partner with CS TECH Ai to advance the future of digital infrastructure through cutting‑edge #GeospatialAI and #DigitalTwin solutions.

Here's what Birendra Sen and Sagar Meghe have to say about this strategic #partnership: https://t.co/XBeQqktnMl

#ScaleAtSpeed #AI #Geospatial

[Birendra Sen @BirendraSen]

What a great evening with Tervinderjit (TJ) Singh and Karan Currie discussing the exciting future of the AI-driven #BPS industry. Thank you for the friendship and partnership Third Eye Advisory.
#Friendship #Partnership #Strategy

[Birendra Sen @BirendraSen]

Driving GeoSpatial Excellence in Energy Networks!
Thrilled to announce Tech Mahindra Altavec's successful completion of a major aerial field capture project – a milestone showcasing the power of GeoSpatial technology.
In just six weeks, our team:
✅ Captured 10,000+ km of network and 38,000+ spans using precision LiDAR and imagery
✅ Delivered 10 TB of high-resolution data and 300,000 images for accurate modelling
✅ Executed 100+ flights with dynamic scheduling and robust safety systems
This achievement reinforces the role of #TechMBPS as a trusted partner for GeoSpatial solutions in energy infrastructure and opens new opportunities not only across New Zealand’s distribution networks but beyond.
#Geospatial #Teamwork #Innovation #ScaleAtSpeed #ScalingTechMBPS #LoveToBeTechMBPS
@tech_mahindra

[Birendra Sen @BirendraSen]

Beautifully captured by Mahima Agarwal.
At #TechMBPS, #AgenticAI is reshaping supply chains with smart, autonomous solutions. At the forefront is TechM Orion, our marketplace for scalable and ethical #AI operations.
The future of intelligent supply chains is here.

#DigitalTransformation #SupplyChain #Innovation #ScaleAtSpeed #ScalingTechMBPS #LoveToBeTechMBPS
@tech_mahindra

[Tech Mahindra @tech_mahindra]

Building resilient #manufacturing supply chains is no longer optional. It’s urgent.

Mahima’s latest blog explores how #AgenticAI is transforming supply chain operations with #autonomy, intelligence, and real-time adaptability.

From demand forecasting to predictive maintenance, AI agents now perceive, decide, and act independently, creating proactive, disruption-proof ecosystems.

At the heart of this shift is TechM Orion, our Agentic AI marketplace that enables scalable, ethical, and autonomous operations.

If you’re exploring the future of intelligent supply chains, this is a must-read.
https://t.co/k5pftCej6t

#ScaleAtSpeed #SupplyChain #DigitalTransformation #TechMahindra

[Birendra Sen @BirendraSen]

Celebrating #TechMBPS as a #Leader for the 4th year in NelsonHall’s CX Services Transformation 2025 NEAT—driven by digital-first CX, automation, analytics, GenAI, and strong partnerships. Thank you to all the teams for making every win even more exciting! #ScaleAtSpeed #ScalingTechMBPS #CXTransformation #Leadership #Automation #DigitalCX #LoveToBeTechMBPS
@tech_mahindra

[Tech Mahindra @tech_mahindra]

@tech_mahindra has been recognized as a Leader for the 4th year in a row in NelsonHall’s CX Services Transformation 2025 NEAT.

This means we’re continuing to raise the bar for digital-first customer experiences.

How do we make it happen? With Navixus Consulting CoE and BORN XDS driving transformations powered by #automation, analytics, and #GenAI. Plus, our partnerships with Salesforce, UiPath, AWS, Microsoft Azure, and others help us deliver next-level CX across industries.

Want to know more? Check it out here: https://t.co/ak0DDkWwGb

Connect with Ivan Kotzev to learn more.

#ScaleAtSpeed #CXTransformation #Leadership #Automation #DigitalCX