Bitmart Customer Support

Official Support of @BitmartExchange. NEED HELP? send us a DM for any questions or complaint.

[Bitmart Customer Support @Bitmart_cst]

🚨Important Notice🚨

Due to increased traffic on the BitMart App and website, some users may experience withdrawal delays and other service-related issues. Send us a DM to assist with your withdrawal issues.
#Bitmart #BitmartExchange @BitMartExchange
👇
https://t.co/jzrHzkDkS4

[Bitmart Customer Support @Bitmart_cst]

Hi, we apologize for the inconvenience. If you’re experiencing issues or delay with your withdrawals, send us a DM so that we can provide immediate assistance to fast track and process your withdrawal manually. Thanks!

[Gabriele @Gabr74iele]

Total silence from @BitMartExchange .
What a respect x customers?
Zero assistance
Zero answer by their chat
All withdrawls blocked...
Many tokens suspended
Is this a legal scam?
Community?

[Bitmart Customer Support @Bitmart_cst]

Hi, we apologize for the inconvenience. If you’re experiencing issues or delay with your withdrawals, send us a DM so that we can provide immediate assistance to fast track and process your withdrawal manually. Thanks!

[Trader JR @Crypto_MarketD]

@BitMartExchange BitMart, what does this mean? You won't let me close my trades, and no withdrawal requests are coming through either.

[Bitmart Customer Support @Bitmart_cst]

Hi, we apologize for the inconvenience. If you’re experiencing issues or delay with your withdrawals, send us a DM so that we can provide immediate assistance to fast track and process your withdrawal manually. Thanks!

[mohamed radwan @radwan1radwan]

@BitMartExchange Please excute my withdrawal which is pending from 27/7/2026
Tickets 1488958

[Bitmart Customer Support @Bitmart_cst]

Hi, we apologize for the inconvenience. If you’re experiencing issues or delay with your withdrawals, send us a DM so that we can provide immediate assistance to fast track and process your withdrawal manually. Thanks!

[Momo @Moushasaan]

I really need the crypto community's help.

Last Sunday, after @BitMartExchange announced they were closing, I initiated a withdrawal of my remaining funds. It's now been 11 days, and I still haven't received anything.

I've submitted multiple support requests and follow-up messages, but I haven't received a single response.

My portfolio consisted of SPX, Toshi, Griffain, Labubu, and other tokens. I bought most of them near their all-time highs, and today they're down around 95% from those peaks. I know I made mistakes—I never took profits because I truly believed in the projects and held through everything.

I'm not asking for my portfolio's value at its peak. I'm simply asking for the remaining value of my tokens that I rightfully own.

I'm just a regular person who works 60 hours a week. Every paycheck, I invested about 30% of my income to slowly build this portfolio. It took a lot of sacrifice, discipline, and long hours. Seeing it disappear like this without any communication is devastating.

If you have a platform or a voice in the crypto community, please help me by tagging BitMart, sharing this post, and helping it reach someone who can resolve this issue. I'm only asking for what's mine.

Please, @BitMartExchange , process my withdrawal or provide an update. Silence is not an acceptable response.

Thank you to everyone who shares this. Every repost and tag could make a difference.

[Bitmart Customer Support @Bitmart_cst]

Hi, we apologize for the inconvenience. If you’re experiencing issues or delay with your withdrawals, send us a DM so that we can provide immediate assistance to fast track and process your withdrawal manually. Thanks!

[LePlinto @LePlinto]

@BitMartExchange Why won't they let me withdraw money?

[Bitmart Customer Support @Bitmart_cst]

Hi, we apologize for the inconvenience. If you’re experiencing issues or delay with your withdrawals, send us a DM so that we can provide immediate assistance to fast track and process your withdrawal manually. Thanks!

[Eagle_Trader_ @eagle_trader_]

@BitMartExchange I have placed a withdrawal but it's not processed. Why?

[Bitmart Customer Support @Bitmart_cst]

Hi, we apologize for the inconvenience. If you’re experiencing issues or delay with your withdrawals, send us a DM so that we can provide immediate assistance to fast track and process your withdrawal manually. Thanks!

[Khaled Ajami ⚡️ @kdajami]

10+ days since @BitMartExchange shutdown news & EVERY withdrawal attempt I make FAILS. 🚨
​• Level 2 KYC Verified ✅
• Tried multiple coins/chains ❌
• Multiple tickets ignored ❌
​Stop trapping user funds and process withdrawals! @cz_binance
​#BitMart #Crypto

[Bitmart Customer Support @Bitmart_cst]

Hello

[Khaled Ajami ⚡️ @kdajami]

10+ days since @BitMartExchange shutdown news & EVERY withdrawal attempt I make FAILS. 🚨
​• Level 2 KYC Verified ✅
• Tried multiple coins/chains ❌
• Multiple tickets ignored ❌
​Stop trapping user funds and process withdrawals! @cz_binance
​#BitMart #Crypto

[Bitmart Customer Support @Bitmart_cst]

🚨Important Notice

Due to an unusually high volume of withdrawal requests, some users may experience withdrawal delays and other service-related issues.

Send us a DM to assist with your withdrawal issues.
#Bitmart #BitmartExchange @BitMartExchange
👇
https://t.co/jzrHzkCN2w

[Bitmart Customer Support @Bitmart_cst]

🚨Important Notice

Due to an unusually high volume of withdrawal requests, some users may experience withdrawal delays and other service-related issues.

Send us a DM to assist with your withdrawal issues.
#Bitmart #BitmartExchange @BitMartExchange
👇
https://t.co/jzrHzkCN2w

[Bitmart Customer Support @Bitmart_cst]

Hi

[AAAAAA @AndrezMarquez9]

@Szymansk_ii @BitMartExchange They need to be arrested and tortured. They stolen us money

[Bitmart Customer Support @Bitmart_cst]

Hello

[🇺🇸 @ChAsEdxPaPeR]

@BitMartExchange Why are you freezing my withdrawals?

[Bitmart Customer Support @Bitmart_cst]

Hi

[A🔥Voice @AVoice26]

@BitMartExchange I can’t withdraw my funds

[Bitmart Customer Support @Bitmart_cst]

Hi, we apologize for the inconvenience. If you’re experiencing issues or delay with your withdrawals, send us a DM so that we can provide immediate assistance to fast track and process your withdrawal manually. Thank you!

[A🔥Voice @AVoice26]

@BitMartExchange I can’t withdraw my funds

[Bitmart Customer Support @Bitmart_cst]

Hi

[Jay @Jayjay14080]

@BitMartExchange @BitMartExchange release people funds, I don’t understand what you’re doing. This is so saddening because it shows no transparency

[Bitmart Customer Support @Bitmart_cst]

Hello

[Randy Chan @RandyChan83]

@BitMartExchange @BitMartExchange @cz_binance @wirexapp @justinsuntron

Even the main administrator of Bitmart's discord is trying to scam users w withdrawal issues through official ticket system.

Asked to pay fees of USDT $3k to external wallet to withdraw what is rightly my crypto asset. Help!

[Bitmart Customer Support @Bitmart_cst]

Hi

[Oranged @orangedscree]

@BitMartExchange it’s been 9 days and no action. Please update us.

[Bitmart Customer Support @Bitmart_cst]

Hello

[Crypto Bangladesh @beast57993]

@OneConnecT_237 @BitMartExchange @Bybit_Official @benbybit @HTX_Global @LeonHuobi @justinsuntron @okxchinese @star_okx same problem 🥲

[Bitmart Customer Support @Bitmart_cst]

Hi, we apologize for the inconvenience. If you’re experiencing issues or delay with your withdrawals, send us a DM so that we can provide immediate assistance to fast track and process your withdrawal manually. Thank you!

[Radosław Gbur @aw_gbur]

@IWSXTR @BitMartExchange I made withdrawal 27.07.2026 and I still waiting for my money. Soo they do nothing. They want to stole my and yours money

[Bitmart Customer Support @Bitmart_cst]

Hi, we apologize for the inconvenience. If you’re experiencing issues or delay with your withdrawals, send us a DM so that we can provide immediate assistance to fast track and process your withdrawal manually. Thank you!

[Crypto Bangladesh @beast57993]

@OneConnecT_237 @BitMartExchange @Bybit_Official @benbybit @HTX_Global @LeonHuobi @justinsuntron @okxchinese @star_okx same problem 🥲