@Dan05097104@TMobile SAME. Took a look at my bill to make sure they were honoring recent trade in and they were not. They ALSO changed the terms on 2 other lines, 1 that I already had to contact them about
@TMobile Curious why you are not honoring trade in agreements. I thought it was just one line but it looks like you've changed the terms of the last 3 agreements
@TMobileHelp There's a novel with pictures in the inbox. Please be advised that this is a T-Mobile, possible UPS issue, but the only person inconvenienced is me. If you Google, this is a known issue. Which is insane
@TMobileHelp Just received notification that my phone was delivered. But I called and chatted 3 hours ago to let you know that what I received was a box with a shipping label and bubble wrap. No phone. Wanted ME to contact UPS who won't take a claim from me because you have it restricted
@TMobileHelp The issue with having reps overseas is that you don't allow them security clearance so they have to give us generic bullshit answers. Known issue, T-Mobile sending empty boxes with no phone OR UPS theft? But then you want us to wait 14 days to MAYBE actually get the phone?
@TMobile@TMobileHelp@MikeSievert So then I chat. Told you give it 1-2 days because it looks like UPS shipped the return box separately from the phone π what the fuck
@TMobile@TMobileHelp@MikeSievert Ordered a new phone Wednesday. Today I received a delivery from UPS a box with bubble wrap and a return label... But no phone. Called in and apparently you guys can't track your own phones. Was advised to contact UPS who will not take a claim from me because you restriced. ...
@tab24759@realspitfire@JasmineForUS Do you mouth think Donica Lewinsky is going to see this and... What? Date you? Kiss you? Give you some special privileges?