@liloplusstitchh@inDrive Hello TaBiThA, thank you for bringing this to our attention, as this is not the service we want our users to have. Please send us your email address and the phone number linked to your Bolt account so we can assist you and look into this for you.
@amplelola Thanks for letting us know! Our support team has picked up your message in the DMs and will continue assisting you there. We appreciate your cooperation.
@amplelola Hello, thanks for reaching out and letting us know you haven’t received your promised refund. This isn’t the experience we want for you. Please send us your email address and the phone number linked to your Bolt account via DM so we can look into it.
@Geoffreys53 Document verification normally takes 24 to 72 hours. Please provide the email address and phone number linked to your Bolt account via DM so we can look into it for you.
@Sphe970048Sphe We are so sorry to hear about this and understand how you feel, especially the fact that your categories were removed. Please send us the email address and phone number linked to your Bolt account via DM so we can assist you further on this.
@_Jesseeeee213_ Hello, we are concerned to hear the rider is yet to deliver your item. We have responded to your DM, please check your direct messages for our reply.
@paulagd Thank you for reaching out and letting us know. Your safety is very important to us, and we want to help resolve this. Please DM us your email and the phone number linked to your Bolt account so we can assist you further.
@Wheekyboi7 Hi KITIGBE, we're really sorry for the frustration caused by your undelivered package. Please send us the email address and phone number linked to your Bolt account via DM so we can look into this for you.
@ChikodinakaA Hello, Thank you for reaching out and letting us know how frustrating this has been. Please share your email and the phone number linked to your Bolt account via DM so we can look into this for you.
@basdammy Hello Ade-Damola, we are sorry to hear your package is still with the rider, as this isn't the experience we want for our users. Please provide the email address and phone number linked to your Bolt account via DM so we can look into this further.
@Beautyon_ Thanks for reaching out and letting us know about unsubscribing from emails. Please send us your email address and the phone number linked to your Bolt account so we can assist you further.
@TheYachtWriter Hello, thank you for contacting us .We understand your concern about your recent orders. This is not the experience we want our users to have on the app. Please provide us with the email address and phone number linked to your Bolt account via DM for further assistance
@osemagnum Hello Dr. Ose, we are deeply concerned to hear about your report regarding the delivery issue. Please share your email address and phone number linked to your Bolt account via DM so we can look into it.
@milakimmis Nous comprenons votre ressenti. Toutes les informations concernant la course, y compris la plaque du chauffeur, sont liées à votre compte. Dès réception des informations demandées, nous aurons accès à tous les détails nécessaires, c’est pourquoi nous en faisons la demande.