DS

[DS @Book_and_Cover]

@ArrivaKent why is the 101 basically an hour late? Surely you are able to run one before this given its means to be every 20 minutes?

[DS @Book_and_Cover]

@ArrivaKent Okay but does that impact 5/6 buses? And if so why wasn't that passed on to the passengers? Staff didnt know and your signs say everythings running? People could have avoided waiting rather than leaving a pregnant woman and her small child standing in the cold for over an hour

[DS @Book_and_Cover]

@ArrivaKent been an hour and no 132 from Chatham bus station. Been told its due to a broken bus, but there were meant to be 5 at least in this time? You put your prices up but fail to provide an actual service

[DS @Book_and_Cover]

@ArrivaKent How long will this diversion be in place for?

[DS @Book_and_Cover]

@ArrivaKent is there a way of changing my ticket on the app if I accidentally bought the wrong zone?

[DS @Book_and_Cover]

@SkyHelpTeam yet again without Internet. Paid extra for gigafast but all we have are outages. It's been nothing but problems now for 7 months

[DS @Book_and_Cover]

@UberUKsupport It was through the McDonalds App

[DS @Book_and_Cover]

@Uber_Support ordered @McDonaldsUK through @UberEats the driver didn't come to my site, then processed the order as delivered. I tried calling but I was blocked by your system and the messaging system wouldn't work either. Now I've got no food and I've still been charged!

[DS @Book_and_Cover]

@Se_Railway Are there any trains from Strood today into London

[DS @Book_and_Cover]

@medway_council can you please reply to this

[DS @Book_and_Cover]

@medway_council Do you monitor performance targets etc? At what point does the service they are providing (or lack of it) become intolerable enough for you to do something?

[DS @Book_and_Cover]

@ArrivaKent I pay over £100 a month for you to cancel my 132 bus more often than run it. Plus when a bus does eventually turn up the driver doesn't stop. Please can you explain the justification for the fare increase in April?

[DS @Book_and_Cover]

@medway_council Do you monitor performance targets etc? At what point does the service they are providing (or lack of it) become intolerable enough for you to do something?

[DS @Book_and_Cover]

@medway_council are you in charge of who is awarded bus contracts for the Medway area?

[DS @Book_and_Cover]

@ArrivaKent Seeing as you are unable to provide a service are we, as paying customers, going to be receiving any sort of reimbursement on our tickets?

[DS @Book_and_Cover]

@ArrivaKent 3 x 132 buses cancelled and now a second 101 service cancelled. Can you give me an actual explanation as to why these where cancelled rather than the usual default non answer of referring me to your non existent customer services

[DS @Book_and_Cover]

@ArrivaKent If the journey involves changing bus, can you confirm if that will be 2 singles or 1 single journey?

[DS @Book_and_Cover]

@ArrivaKent what can I do if my ticket times out whilst waiting for a bus, after you've cancelled the 2 before it and the one I'm waiting for is delayed by 30 minutes so I've been waiting for an hour to get on it?

[DS @Book_and_Cover]

@ArrivaKent yet again a second day of waiting almost an hour for a 132 to arrive after cancelling 3 and another one being too full of school kids, probably because you reduced the number of services.

[DS @Book_and_Cover]

@ArrivaKent why is it that the Gillingham to Maidstone 101 service has over an hour and 15 wait? It's meant to be every 12 minutes!?

[DS @Book_and_Cover]

@ArrivaKent why am I paying a significant sum to wait almost 40 minutes for a 101 service from Chatham to Maidstone? 4 buses are meant to have turned up but haven't.