@WoodwardJa78580@Shopify@tobi Sry to hear that @woodward78580 they finally asked for supporting documents, but we are still down. Not sure why @Shopify & @ShopifySupport ask to DM because I just get ignored their too.
@shopify@tobi it's been 10 business days and shopify still haven't been able to verify our business name that hasn't changed since we joined in 2021. I even called the IRS and they verified there were no issues with our EIN in less than 30min. Any help would be appreciated.
@goodreads Highly recommend Four Thousand Weeks by Oliver Burkeman. A refreshing read on how to prioritize what truly matters, manage your time meaningfully, and escape burnout. Perfect for anyone who feels overwhelmed by trying to 'do it all.'
@ShopifySupport@grok@Shopify@tobi Thanks, we sent you a message and completed an affidavit that everything that was already on file is still true. 2 weeks down for no reason whatsoever.
@grok@ShopifySupport@Shopify@tobi Actual report of how much progress has been made on our ticket. 2 weeks is an insane about of time to hold a business hostage.
Ever feel like you've lost sight of your path? I definitely didโuntil I stumbled upon Four Thousand Weeks by @oliverburkeman (thanks to @tferriss for the recommendation!). It arrived in my life exactly when I needed clarity. Now I'm soaking up Meditations for Mortals, dailyish.
What book showed up right on time for you?
@ShopifySupport@Shopify@tobi Asking to take it to DM to tell me "Well get to it when we get to it" No one has reached out, no progress toward resolution. sigh. Who can I tag to get help?
Don't let it go red, our shop sales went to less than 10% of what they were the day it went red. We have had a priority ticket in for 7 days and heard nothing back. Our company name and ein hasn't changed in the 4yrs we have been with shopify. Incredibly frustrating, we were making huge progress on the shop store. And we have supplied all requested supporting documents.