@FedEx Then let's talk! Phone calls go nowhere, DMs go unanswered and your stations "can't be contacted". Missed delivery Mon, replacement overnighted Tuesday and was PROMISED by 4 agents it would show up by 8pm. At 6:30pm, email says it's delayed. Out today. ETA? None given. Awesome π
@BurgerKing@ParamountPics@SpongeBobMovie BK, I'd like to know why delivery took 50 mins. Inedible, cold food. $40 order and the only way to reach you is via email that goes without a response. Offer $25 GC that NEVER showed up. Instead of resolving this, you CLOSE MY TIX AND SUSPEND MY ACCT?!? DISGUSTING!!!
@BurgerKing@SpongeBobMovie BK, I'd like to know why delivery took 50 mins. Inedible, cold food. $40 order and the only way to reach you is via email that goes without a response. Offer $25 GC that NEVER showed up. Instead of resolving this, you CLOSE MY TIX AND SUSPEND MY ACCT?!? DISGUSTING!!!
@BurgerKing BK, I'd like to know why delivery took 50 mins. Inedible, cold food. $40 order and the only way to reach you is via email that goes without a response. Offer $25 GC that NEVER showed up. Instead of resolving this, you CLOSE MY TIX AND SUSPEND MY ACCT?!? DISGUSTING!!!
@AmericanAir - explain why YOUR agents give wrong info and then you expect @Iberia to fix your mistakes. YOUR agents repeatedly said my bags would be free. They didn't even check w/Iberia. Now I'm out $720 ($90 x 4 pax RT). This is on AA, not Iberia! Be accountable for once!
@AmericanAir - can you explain why YOUR agents provide wrong info and instead of YOU resolving it, you try to force @Iberia to do it for you? You said bags were free (proof attached) but that was clearly wrong. YOU need to reimburse me $720 for "free" bags!
@AmericanAir@AlfromtheSau Stop apologizing for "inconveniences" and just fix your operations! Measly miles after repeated issues isn't how you build loyalty! Waiting a month for someone at Customer Relations to contact me isn't an inconvenience, it's a malicious attempt to avoid taking accountability!!
@AmericanAir@NPC_unite Bullshit! You call reservations and they can't help you. They just refer you to customer relations. And then you file a complaint and you get nothing for over a month. This is why people get mad - you act like you're here to help but then just ignore all issues you receive!
@AmericanAir How about you grow your employee base before your fleet? Clearly you need more customer relations reps since it's been nearly a month without a reply from them. Status member and I have to wait a month? Good luck anyone without status. They lie and steal then flip you the bird
@AmericanAir Kudos on the WiFi but how about you address customer complaints instead of sweeping them under the rug? Going on nearly a month without any response from Customer Relations. Multiple follow-ups and nothing. Why get WiFi if people won't fly with you anyways due to poor support?!?
@AmericanAir Gold status member here and I wouldn't even think about booking another AA flight. 2 weeks without a word from Customer Relations. This has to be a joke.
@AmericanAir Been working with AA "customer relations" rep, Brooke Grey for nearly 2 weeks. A dozen VMs, 2 dozen emails and never a response. How do I actually get help from customer relations? Gold status btw and apparently loyalty means nothing to AA!
DAY 11 of 11 π₯³
All good things must come to an endβ¦ but not without one last β¨epicβ¨ bonus prize for Day 11 π
How does a $5,000 Vivid Seats gift card for ONE lucky fan sound?
To enter:
π Follow @VividSeats
π RT this post
π Tag a friend
T&C's: https://t.co/q5egiGhfN5
@petal @jasonbgross you want to weigh in on this? Because of your arbitrary limit decreases & inability to report a balance paid in full to the bureaus, you're in fact hurting people's scores. It's a concerted malicious and predatory attack on your cardholders!
In 2003 a little play came out titled "Avenue Q". In it is a song titled "Everyone's A Little Bit Racist". If you still think you're not racist, maybe a cartoony puppet can help. They do teach tots their alphabet so π€·ββοΈ #racism#avenueq#BLM