@EmpowerToday Your on-boarding is terrible... IF you can get past your crazy username and password requirements, and IF you can actually connect your accounts (I couldn't), and IF you can figure out which of the 5 options to login, I am sure it is a great product.. I never could
I stole this idea and now use it with every single employee.
It’s the best illustration I’ve seen of teaching someone to be high agency.
It says there are 5 levels of work:
Level 1: “There is a problem.”
Level 2: “There is a problem, and I’ve found some causes.”
Level 3: “Here’s the problem, here are some possible causes, and here are some possible solutions.”
Level 4: “Here’s the problem, here’s what I think caused it, here are some possible solutions, and here’s the one I think we should pick.”
Level 5: “I identified a problem, figured out what caused it, researched how to fix it, and I fixed it. Just wanted to keep you in the loop.”
Using this framework, here’s what I say to every new employee…
You will live at Level 4 from Day 1 and as we build trust you will rise to Level 5.
Being high agency doesn’t just mean tackling problems in this way. It means your entire way of working should be oriented to being a Level 4+ employee.
Plz feel free to steal it as well.
And ty @stephsmithio for the framework!
The real reason AI is failing inside companies? Let’s say it.
A company decides to go all-in on AI.
The CEO announces the vision.
The CTO aligns.
The CIO gets the budget.
Then the real transformation begins.
Chief AI Officer.
AI Center of Excellence.
AI Ethics.
AI Governance.
AI Steering Committee.
AI Committee for the AI Committee.
Soon, you have 12 people managing AI.
And one person using it.
The intern.
The only one actually shipping anything.
Everyone else is busy… aligning on the prompt.
AI doesn’t fail because of the technology.
It fails because we turned it into a meeting.
So here’s a thought:
Are you building with AI… or scheduling it?
#ArtificialIntelligence #AITransformation #Leadership #FutureOfWork #Innovation
how Anthopic is changing the PM role
to be fair, we have always wanted it to be a Venn diagram, but the reality was almost always a waterfall
I will talk about this in my next newsletter; seeing how some AI-skilled lead designers are starting to drive what PMs would drive traditionally, so the only thing that prevents some from going all the way is set process and who knows who and who is invited into what meetings 👀
One of the first questions I asked as a CFO - how do we know we are getting value from our AI spend?
Impressive bottoms-up AI adoption at @Uber: the trajectory in this graph says it all.
When teams lean in this quickly and experiment, ship and scale, impact compounds quickly.
Seeing AI agents now generate meaningful portions of code across @Uber is a glimpse of how software development is evolving.
Great insights from Praveen and the @UberEng team.
If the future is agents using your product, how do you even track user retention and build customer loyalty?
Is it number of agents that access your APIs/MCP every week?
How do you get agents to discover your product - make it super easy for LLMs to find online?
All interesting questions to think about. Do folks have good answers?