Brian Scott

Senior Vice President for PSCU. Focused on payments, future payment trends and financial institutions

[Brian Scott @BrianScottBS]

@katielindsayyyy @KohawksFootball @VMFootball_ Congrats Katie! They are lucky to have you!

[Brian Scott @BrianScottBS]

@katielindsayyyy Huge year! Great career!

[Brian Scott @BrianScottBS]

@united I was also told my only resolution options was to FAX my documents to customer care on Monday. Wait until Monday and fax documents?

[Brian Scott @BrianScottBS]

@united Your systems charge my card and don’t book my flight and that costs me extra to fix your issue? Plus the worst customer service experience I’ve had. I’ll take my 1K business to another airline.

[Brian Scott @BrianScottBS]

@united I’ve spent two hours with them, after getting disconnected once and mis-transferred another time. No resolution.

[Brian Scott @BrianScottBS]

Digital Deliver is bigger than just the digital channel, great read on how a full integrated experience makes the digital experience even better. https://t.co/qlIYVxrmM0 https://t.co/5FBlBIzLDH

[Brian Scott @BrianScottBS]

Will wagering on sporting events be in the cards (Credit and Debit) for some issuers? Some good opinions on the topic here. https://t.co/YMEmeDLXEf https://t.co/PDk8EY3X3e

[Brian Scott @BrianScottBS]

A look at key players internationally that could have a real impact on payments in the US. Some interesting examples of how those players could disrupt payments. https://t.co/7xqgkkEmUh https://t.co/75SGekRKAu

[Brian Scott @BrianScottBS]

A fun article on using linked analysis to identify a prevent fraud from seemingly random fraud events. https://t.co/1GUAL9NDXW https://t.co/L9dshTVtBv

[Brian Scott @BrianScottBS]

Proof the outside the box thinking can lead to great results for a credit union and its members! https://t.co/6UJ9I0y7Mo

[Brian Scott @BrianScottBS]

Personalization is expected, providing a service that consolidates what a member needs in a wholistic experience is the future. Great insights from Denise Stevens. https://t.co/cfyutclEsg

[Brian Scott @BrianScottBS]

Rewards redemption at point of sale is the new battleground for card based reward programs. https://t.co/3xap4MXIHS

[Brian Scott @BrianScottBS]

Learn why @mattcharris and I both think that fintechs will not be in the discussion 10 years from now. https://t.co/IgBX8MO7yn

[Brian Scott @BrianScottBS]

Great article on Artificial Intelligence from CUtoday. How will AI change banking interactions and create more loyal…https://t.co/6JahfgKPLr

[Brian Scott @BrianScottBS]

Its not just about the numbers of female leaders, its about the diversity of thought in the workplace that helps com…https://t.co/RWOcpo6BLQ

[Brian Scott @BrianScottBS]

This means faster recoveries on Card Not Present fraud and a quicker credit to cardholders for fraudulent transactio…https://t.co/mXzwkftyk2

[Brian Scott @BrianScottBS]

Time To Beef Up Defenses Here https://t.co/rweg7Gdw8A

[Brian Scott @BrianScottBS]

Easier said than done...good article to help you think about what priceless could be in your business. https://t.co/roxGPDQvO4

[Brian Scott @BrianScottBS]

Is EMV really worth it...I think so...find out why here... https://t.co/syf6D3bv60

[Brian Scott @BrianScottBS]

I've arrived @CardAnalysis! You'll pay for that...with your CU Credit Card! Thanks for the heads up @davidkramb https://t.co/JDNmpii0Ih

[David Kramb @davidkramb]

@BrianScottBS better get your *ss here! Ondine is dogging your late arrival! #GoCUCards! @CardAnalysis