Brian Stiles

Costa Vida - Spring Hill

[Brian Stiles @BrianStilesCV]

@traviskimball What is your biggest marking advice in the service industry?

[Brian Stiles @BrianStilesCV]

@rtmccombs @VanquishTheFoe You mention the NCAA could appeal the decision. Do you have any insight into how likely that is and if they do, are the odds high he could end up not being allowed to play?

[Brian Stiles @BrianStilesCV]

@DrFrankTurek If your definition of martyrdom includes not defending one’s self, then Charlie does not meet the martyr definition. Charlie always had armed security with him at speaking events including that tragic day. Unfortunately for Charlie and for Smith, the arms didn’t stop the murder.

[Brian Stiles @BrianStilesCV]

@brianbeers How do you evaluate talent during the hiring process? Or is it taking a risk on someone and being quick to fire if they don’t perform?

[Brian Stiles @BrianStilesCV]

@TheSalonDon @MoneyMarketCEO What is an experienced vs an inexperienced person?

[Brian Stiles @BrianStilesCV]

@benkellyone Portfolio

[Brian Stiles @BrianStilesCV]

@benkellyone Biz

[Brian Stiles @BrianStilesCV]

@devoncnp Niche

[Brian Stiles @BrianStilesCV]

@NeelBParekh Hi Neel, I live in the Nashville area and would potentially be interested. I sent you a message on Twitter. I’d love to connect to talk more about it

[Brian Stiles @BrianStilesCV]

@MUnitfranchisee @McFranchisee Let’s say this DQ was poorly managed as could be implied by the high labor. Would you still be quick to offload it or would you try to improve operations first to increase profit?

[Brian Stiles @BrianStilesCV]

@TRUmav What would you say is the biggest factor operationally that has contributed to your growth?

[Brian Stiles @BrianStilesCV]

@arestaurant_guy COGS at 26% seems pretty good. Where would you like to see your COGS?

[Brian Stiles @BrianStilesCV]

@TRUmav Good list! Why would you say that a high traffic count is generally not good? It seems like I have typically heard the opposite

[Brian Stiles @BrianStilesCV]

@QSRguy @TRUmav What aspects of customer service do you think has the biggest impact? I have been focusing on interacting with customers as they come through the line and table touches. But I’d be interested in hearing if you have other factors that have elevated your customer’s experience.

[Brian Stiles @BrianStilesCV]

@TRUmav @QSRguy I took over a Mexican QSR in August of last year. We ended up replacing half of the staff. I thought that was hard with replacing half. It has been hard getting some changes to stick though so maybe a complete overhaul would have been the best route.

[Brian Stiles @BrianStilesCV]

@QSRguy @TRUmav What would you say are the biggest operational adjustments you make that move the needle the most when turning around a location?

[Brian Stiles @BrianStilesCV]

@MichaelKudrna What would you say is the best way to improve value without adjusting price? And how do you track your true daily cost? Is it just based off of inventory reports?

[Brian Stiles @BrianStilesCV]

@RestaurantWill Prime costs

[Brian Stiles @BrianStilesCV]

@cateringwealth Catering

[Brian Stiles @BrianStilesCV]

@RestaurantWill What do you do to optimize ezcater besides increasing the preferred partner level and increasing the amount ez awards?