Bright Cellars

We’re moving to the Winc fam!🍷Follow us there for wine picks just for you.

[Bright Cellars @BrightCellars]

We’re excited to announce that Bright Cellars is now part of Winc!🍷 Together, we’re combining our strengths to bring you more of what you love - an exciting selection of wines from around the world, delivered right to your door. We can’t wait to start this new chapter with you!

[Madison N. @madisonn_bc]

Pumping up for the best Black Friday Wine Sale in existence... #BrightCellars

[Bright Cellars @BrightCellars]

@mader_cecelia After receiving photo evidence and confirmation that the whole order was damaged, I'm happy to confirm we issued a full refund! Please allow up to 10 days for that to reflect back onto your card.

[Bright Cellars @BrightCellars]

Cheers to the new year. 🥂🍾

What wine are you ringing in the new year with?

[Bright Cellars @BrightCellars]

@mader_cecelia Hi Cecelia, we do apologize for any trouble this has caused! FedEx is not supposed to deliver damaged packages to avoid any dangerous contents and our carriers are instructed to return them to us when damaged.

[Bright Cellars @BrightCellars]

@themaureenjames @FedEx @stitchfix Hi Maureen, we urge you to reach out to our Member Experience team if you haven't already. We'd love to offer a few alternatives that will help get your wine to you easier! You can email us at [email protected], or call us at [phone] Cheers! 🍷

[Bright Cellars @BrightCellars]

@WearTheMask We are sorry to hear that you are having difficulties accessing your account. Please email us at [email protected] or give us a call at [phone] so that we may help troubleshoot this issue asap!

[Bright Cellars @BrightCellars]

@IaBlMeanie What a cute furry friend😍Looks like our packaging is cat-approved!

[Bright Cellars @BrightCellars]

@M_Kunkel @madisonn_bc Hi there, thank you for providing your feedback. We're so sorry to hear that you hadn't enjoyed your order! Feel free to send your feedback to [email protected] and they'd be happy to help you further. We're always eager to know how we can improve our membership!

[Bright Cellars @BrightCellars]

@LumkinsPlays Yay! We're excited too. Enjoy and happy writing!🍷

[Bright Cellars @BrightCellars]

@MackenzieEngle1 Hi Mackenzie, thanks for reaching out to us here! I'm so sorry you weren't able to get in touch with us via phone yesterday. We're available M-F 9am-5pm CST. Feel free to leave us a voicemail or email us at [email protected] for assistance with cancelling your account!

[Bright Cellars @BrightCellars]

@mkomarova Hi Margarita, thanks for bringing this to our attention! I'm so sorry for the troublesome cork in this bottle. I've passed this along to our team so we can fix this moving forward. Have a great day!

[Bright Cellars @BrightCellars]

@wildvideo4 If you haven't signed up already, here is the link to do so https://t.co/RGMncdFces!

[Bright Cellars @BrightCellars]

@pxcaballero I am so sorry to see this! I would suggest reaching out to [email protected] a concierge would be happy to help you figure this out.

[Bright Cellars @BrightCellars]

@MackenzieEngle1 I am sorry to read that! I would suggest reaching out to [email protected], a concierge team would be more than happy to help you.

[Bright Cellars @BrightCellars]

@HeyVendy Sadly nothing is in the works now, but hopefully one day we will be able to ship to Canada!

[Bright Cellars @BrightCellars]

@ericremyjordan @TastingHistory1 Sadly we can not ship to Canada yet!

[Bright Cellars @BrightCellars]

@mwallaby93 I am so sorry to read you have not received your shipment yet! I would suggest reaching out to the concierge team at [email protected]. They would be happy to help you resolve this!

[Bright Cellars @BrightCellars]

@iamkyliegabor @Adele Oh no! We checked our records and rumor has it, your order was delivered on Friday. Now you can listen to “I Drink Wine” accurately!

[Bright Cellars @BrightCellars]

@mkomarova I am so sorry to read that there is a delay in response! If you send us a DM with your email I would be happy to dig into what is causing it. We want to make sure this gets resolved as soon as possible for you!