Amy Santiago's Binder

Sergeant Amy Santiago might be the reason I chose to take this class. #CDR20

[Amy Santiago's Binder @Brooklyn99Amy]

For anyone confused about the name, watch this scene #cdr20

[Amy Santiago's Binder @Brooklyn99Amy]

@BJH_AlThani #CDR20 I always read on twitter that you should never tell people how they should be feeling. And that a person “could never be wrong with their feelings”

[Amy Santiago's Binder @Brooklyn99Amy]

@BJH_AlThani #CDR20 But don’t people get infuriated if you told them that “it’s not a big deal”? Wouldn’t they feel that they’re emotions are being disregarded in a sense?

[Amy Santiago's Binder @Brooklyn99Amy]

#Cdr20 If you’re in a conflict with someone, how do you make them actually *listen* to you?

[Amy Santiago's Binder @Brooklyn99Amy]

“so success to you is defeating your negotiation partner?”

I realized that this type of thinking won’t help anyone. In fact, it is the opposite of the “win-win” situation. #CDR20

[Amy Santiago's Binder @Brooklyn99Amy]

#CDR20 In one of my reflection papers where I had to write about my negotiations, I wrote something like “I did well because I got my negotiation partner to agree to a price that is higher than her bottom line” ... and the professor commented by saying

[Amy Santiago's Binder @Brooklyn99Amy]

@elias_ayah Emotions can be shown when the negotiation or conflict is with someone you know personally, like the West Bay Negotiation #CDR20 But should we really be doing that when it’s professional, like the Educate the Children negotiation?

[Amy Santiago's Binder @Brooklyn99Amy]

I know someone who genuinely doesn’t care if you challenge their identity. For example, let’s say they think they’re smart. If someone told them “You’re dumb” they’ll seriously respond with “Yea I’m dumb”

I know they have a weird personality, but why is that?😂 #CDR20

[Amy Santiago's Binder @Brooklyn99Amy]

@ShannonYijia @PinshuW This was illustrated in the “Border Dispute” negotiation! #CDR20 Remember how most of the big countries got a deal and the small one didn’t?

[Amy Santiago's Binder @Brooklyn99Amy]

@PinshuW @FatimaMoiyed won’t we do the same thing later on? We won’t be used to emotions and feelings. It’s normal so I think parents should use their emotions in the right way #CDR20

[Amy Santiago's Binder @Brooklyn99Amy]

@PinshuW @FatimaMoiyed #CDR20 I don’t know if I’m talking about something else but parents should sometimes appeal to emotions. After all, don’t we all adapt most of our habits from our parents? If they never showed emotions while we were growing up...

[Amy Santiago's Binder @Brooklyn99Amy]

@HolomAli Queen

[Amy Santiago's Binder @Brooklyn99Amy]

So maybe to convince someone to change their behavior, we would have to act disappointed and say “you’re not like this” “I know being a (.....) isn’t who you are.”
This would be effective, wouldn’t it? #cdr20

[Amy Santiago's Binder @Brooklyn99Amy]

When you do something that threatens or challenges a part of your identity you believe is “fundamental”, you’ll right away correct your mistake and get back on track. (I experienced this many times) #cdr20

[Amy Santiago's Binder @Brooklyn99Amy]

@PinshuW Tell them you’ll give them time and come back to talk when they’ve calmed down (maybe meanwhile try to think of why they’re mad at you lol) #CDR20

[Amy Santiago's Binder @Brooklyn99Amy]

#Cdr20 especially since Farah has more “power” as the CDA than Lena (a student)?

[Amy Santiago's Binder @Brooklyn99Amy]

#Cdr20 Just wondering, should Lena confront Farah about her hypocrisy or would that trigger her?

[Amy Santiago's Binder @Brooklyn99Amy]

@elias_ayah The reason for that is that for *certain* people, I feel they’d enjoy hearing those words come out from me. Idk #CDR20

[Amy Santiago's Binder @Brooklyn99Amy]

#CDR20 Saying “you hurt me” when I’m in conflict with someone makes me feel weak. Does anyone share the same feeling?

[Amy Santiago's Binder @Brooklyn99Amy]

Fast forward a few seasons and Rosa says “Jocelyn’s not like us, she has feelings” lol. But look at how they’re acknowledging each other’s feelings. Maybe that’s what we should do during conflicts 😬 #cdr20

[Amy Santiago's Binder @Brooklyn99Amy]

I think the whole COVID-19 situation highlights the importance of the right timing to resolve a conflict. When taking action is too late, it might be more challenging to resolve the issue #CDR20

[Amy Santiago's Binder @Brooklyn99Amy]

Also, I strongly related to “I’m considering getting my tear ducts melted”
But Holt saying “it’s not the end of the world to feel things” is the advice I needed most I guess 😭 #cdr20

[Amy Santiago's Binder @Brooklyn99Amy]

We talked sbout not sharing feelings. This is illustrated with Rosa and holt in B99 season 3 episode 6 #cdr20

[Amy Santiago's Binder @Brooklyn99Amy]

Mind you that Rosa and Holt never talk about feelings. They’re the least emotive in the squad and that was the most accurate representation of myself being on the screen #Cdr20