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@eon_next @BorisJohnson EON once again your customer service is appalling. You have messed up my mums bill and no one can contact you. Shambles. You have a cartel on increasing prices and terrible service.
@eon_next @LindsayHoyle_MP - EON you have billed my mum from Chorley incorrectly yet again. This is after you left her without heat for four days over the Christmas period. Impossible to speak to anyone for help. We are escalating to the Ombudsman. Terrible bad service yet again.
@eon_next @BorisJohnson
Hi Eon. My mother aged 78 lives in the UK and pays for a service in the UK that is broken. Difficult to understand how you being based in Australia can be expected to help. To hopefully assist I have copied in Boris Johnson (our prime minister).
@eon_next my mothers Eonnext heating has failed. I have sent numerous emails, made various phone calls and have been appalled at the lack of response. It is winter and my mother is 78. Why can I get no response from you to help an elderly vulnerable lady?
Your service is shocking