Browser Company Status

Status updates for @diabrowser & @arcinternet.

Feedback, questions, issues?
→ Dia: Arc:

[Browser Company Status @BrowserCoStatus]

✅ Dia is back up and running ✅
After a Cloudflare outage early this morning, Dia is back up and running. If you are still encountering issues please reach out via https://t.co/pGKGxk1QRh. Happy browsing!

[Browser Company Status @BrowserCoStatus]

Issue resolved! ✅

[Browser Company Status @BrowserCoStatus]

We’re aware of a disruption in Dia’s Chat feature that is potentially related to broader outages affecting Google Cloud Platform. Our team is investigating the situation and will  share updates here as soon as we have them. Thanks for your patience!

[Browser Company Status @BrowserCoStatus]

Arc members can now download Dia at https://t.co/D3jXcZxsjw !

To log in:
1. You'll need to create a 🆕 Dia account using your Arc email address.
2. You can find your Arc email by heading to Arc > Settings > Account.
3. You don't need to use the same password for Dia and Arc!

[Browser Company Status @BrowserCoStatus]

@atristannewman @browsercompany Hello! It sounds like your auto-archive setting might be the issue here. In Arc, we auto-Archive unpinned tabs that haven't been viewed at the cadence of your choice. You can read more here -> https://t.co/Sii3vWtSg5

[Browser Company Status @BrowserCoStatus]

@theapache64 @browsercompany Hi there! Sounds like you might be hot-keying the address bar? You can move it between the top to the left menu by pressing [CMD + Shift + D]! Let us know if this helps 😊

[Browser Company Status @BrowserCoStatus]

@nicaia @browsercompany Hi! If you use [Option + CMD + N] it should open a new little Arc window for you. 💙  You can read more here: https://t.co/iJVQWKzH8P

[Browser Company Status @BrowserCoStatus]

@ladwing_08 @browsercompany @joshm Hi! I'm sorry your haven't received the support you've needed with your issues. We appreciate you letting us know, and rest assured we're looking into this! We have your reports, and will reach out if we need anymore information 💙

[Browser Company Status @BrowserCoStatus]

@RealDealCast @browsercompany Hi there, would be happy to take a closer look at this issue with ya. Would you be able to provide more details on what's happening? You can share here or in a report: https://t.co/QBbPXUoUK2 Just let us know if you submit, so we can snag it! 💙

[Browser Company Status @BrowserCoStatus]

@matheusrocha @browsercompany Hi there! Happy to look into this for ya. You can submit a report here and we can take a closer look. https://t.co/QBbPXUoUK2 Reply here when you do, so we can be sure to snag the report 👍 💙

[Browser Company Status @BrowserCoStatus]

@itsshashwatj @browsercompany Oh no! You can check the Arc Task Manager by heading to: Help > Troubleshooting > Open Task Manager menu bar. From there you can see if any specific tabs might be causing the issue. You can also submit a report to us here: https://t.co/QBbPXUoUK2

[Browser Company Status @BrowserCoStatus]

@machcoder @arcinternet @browsercompany @joshm Oh no! We'd be happy to take a closer look for ya. You can submit a report here: https://t.co/QBbPXUoUK2 Just let us know when you do so we can reach out asap 😊  💙

[Browser Company Status @BrowserCoStatus]

@neil_ruaro @browsercompany Hi there! Happy to look into this if you need. You can submit a report here: https://t.co/QBbPXUoUK2 Just let us know here when you! 💙

[Browser Company Status @BrowserCoStatus]

@dispaisy @arcinternet Ah! Thank you for clarifying! Our team has been working on this. 💙 Appreciate you letting us know!

[Browser Company Status @BrowserCoStatus]

@ruknaankur @browsercompany Hi there! Have you ensured that auto-archive is set to 30 days on *all your devices*? 💙 You can always submit a report here as well for us to take a closer look. https://t.co/QBbPXUoUK2

[Browser Company Status @BrowserCoStatus]

@rakeshdojo @arcinternet Hi there! Thank you for letting us know. If you'd be willing, can you submit a report here for us? https://t.co/QBbPXUoUK2 We can take a closer look for ya. Just let us know here when it's submitted so we can snag the report. 💙

[Browser Company Status @BrowserCoStatus]

@Sir__A_d @browsercompany Hi there! Thank you so much for poking us here. Our team is taking a look into this, and we will reach out to you if we need anymore details. Super duper appreciate the detail you've provided (and the video!) 💙

[Browser Company Status @BrowserCoStatus]

@dispaisy @arcinternet Hi there! We don't check our X DMs, but I'm sorry no one got back to you on the website submission. It is likely we saw your bug report and didn't need anymore information from you for our investigation. Is the bug still persisting for you? Happy to help however we can. 💙

[Browser Company Status @BrowserCoStatus]

@Herdin @browsercompany it

[Browser Company Status @BrowserCoStatus]

@kaiwlson @browsercompany Hi there! Sorry to hear Arc isn't working as expected. Our team has been looking into these issues, and if you'd like you can submit a report for us to take a closer look at the crashes. https://t.co/QBbPXUoUK2 💙