Bryan Holladay

Customer Experience (CX) Advocate at Oracle, Tweeting abt #SocialMedia for #CustomerExperience & #BrandManagement w/general #TechTrends. Opinions are mine

[Bryan Holladay @BryanHolladay01]

Better ROI for your social initiatives! @oraclesocial #socialmedia http://t.co/G7GbwWRypL

[Next Generation CX @Customer_Event]

Digitizing the In-Store Customer Service http://t.co/Lc1movIlGp via @flavmartins @futurestores #cx #custserv #mobile #futurestores

[Bryan Holladay @BryanHolladay01]

@united not sure which is more insulting, the unexplained overnight delay or $7 meal voucher #typicaluntied #CXfail

[Bryan Holladay @BryanHolladay01]

@united just landed but prob missing my connection #4362 hope a gate agent can help

[Bryan Holladay @BryanHolladay01]

@united just saw the "technology" comm as I got a "your flight is 15min delayed" msg. I was supposed to leave 50min ago..#ironictiming #1283

[Bryan Holladay @BryanHolladay01]

Only as strong as your strongest link. http://t.co/KrPeutc4dL #CX #CustServ

[Bryan Holladay @BryanHolladay01]

Exploring the Employee Experience http://t.co/i8Hce0mh7I

[Bryan Holladay @BryanHolladay01]

#socialmedia expert @RicDragon answers questions abt creating the ideal strategy for your particular needs. http://t.co/x2GMBtMGU7

[Bryan Holladay @BryanHolladay01]

Spend a day in the #Cloud for modern #CX discussions w/ industry experts. #CloudWorld, Chicago, April 17 http://t.co/0L3gRWR1ip #Oracle

[The Freehouse @FreehouseMpls]

Come join us for a pint of the newest Freehouse brew, #9 Bock!

[CX Journey™ @CXJourney]

Bad to great: The path to scaling up excellence | @McKinsey & Company http://t.co/Pz2tjbGezg

[Bryan Holladay @BryanHolladay01]

The Worst Customer Service Email Subject Lines, Ever!
http://t.co/wn8WK6PMv5 #CX #custserv

[Bryan Holladay @BryanHolladay01]

Final stop w/ @BitterMinnesota @indeedbrewing @MeetMinneapolis #bittertour

[Bryan Holladay @BryanHolladay01]

First stop with @bitterminnesota @612Brew #bittertour

[Bryan Holladay @BryanHolladay01]

In Oil & Gas? Want to modernize #knowledgemgmt? Join @PwC_LLP and @Oracle 4/2 to learn more http://t.co/VUcFpfvGha #oilandgas

[Christina McKeon @ChristinaMcKeon]

Mobile Customer Care Comes of Age http://t.co/HB1xxTYMve

[Bryan Holladay @BryanHolladay01]

Cloud gives you the freedom to innovate. Learn more at Oracle #CloudWorld Chicago, 4/17 http://t.co/xQEWtLLCSI

[Bryan Holladay @BryanHolladay01]

The Ingenious Ways Turks Are Getting Around the Country's Twitter Ban
http://t.co/WJgJcgQswQ

[CX Journey™ @CXJourney]

TY @SidonaG The 15 Senses of a Great Customer Experience http://t.co/6c80MtrmDu #custexp #cem” Senses so important for #customerexperience