Bryan Frank

[Bryan Frank @Bryan_Frank]

@airfrance i've been trying for a week to book a flying blue ticket, and each time your system fails to process the payment. 4 different customer service agents told me that Air France has a "systems issue." no one has solved the issue. please help!

[Bryan Frank @Bryan_Frank]

@airfrance your system for booking flights with flying blue miles is broken (payments fail every time) and I have been trying for 3 days to book a trip. No one in the flying blue phone center can help--they say I need to complain to Paris. PLEASE HELP!

[Bryan Frank @Bryan_Frank]

@linakhanFTC @FTC @linakhanFTC PMBs are incentivized to block consumers from accessing critical medicines. @ExpressScripts created "EncircleRx" which sets "cost caps" on GLP-1 drugs by setting and regularly changing arbitrary, unscientific coverage rules. See this link: https://t.co/Y8ek6pYFPt

[Bryan Frank @Bryan_Frank]

@Delta you charged $25 for Wifi on a 8.5 hour flight, delivered about 45 minutes of (bad) Wifi, and then refused to refund me for the service. I've been emailing and calling with customer service for weeks. How is this "premium" or right? cc @FAANews

[Bryan Frank @Bryan_Frank]

@Petco every time that I place an order with you online, it gets cancelled. Then I have to navigate the morass that is your feeble customer service. How can I actually talk to someone who can solve my problem?

[Bryan Frank @Bryan_Frank]

@RepJerryNadler My Uncle called and emailed your office 7+ days ago after being denied SSA death benefits for his husband of 60 years. Since then: nothing from your office. Don't you care about your most loyal and vulnerable constituents?

[Bryan Frank @Bryan_Frank]

Check out my team's latest thoughts on the miraculous revival of traditional grocery in the era of COVID. https://t.co/OgCoCjslOQ

[Bryan Frank @Bryan_Frank]

@AirbnbHelp @AirbnbHelp I have DM'd AirBNB several times and each time I am assured that a special team will reach out to me. No one has followed up.

[Bryan Frank @Bryan_Frank]

@Delta you have the best FAs in the business. Gus on DL 2288 today was warm, thoughtful, anticipated pax. needs. He is awesome!

[Bryan Frank @Bryan_Frank]

I just published Why art? https://t.co/xNebnqG4te

[Bryan Frank @Bryan_Frank]

I just published “Innovate or die. Here’s how to survive in the world of industry convergence.” https://t.co/MxHPnRmaCC

[Bryan Frank @Bryan_Frank]

I just published “You’re Only as Good as the Decisions you Make.” https://t.co/q68MyPN4YD

[Bryan Frank @Bryan_Frank]

I just published “Brands Don’t Matter. Platforms Do.” https://t.co/STLDMZMztR

[Bryan Frank @Bryan_Frank]

"5 Uncommon Principles in our industry...and how we apply them at Eponym." https://t.co/Ckio38hjNQ on @LinkedIn

[Bryan Frank @Bryan_Frank]

Another fantastic season of nuanced reporting and thoughtful investigation begins on Serial. Don't miss it. https://t.co/fMMTrKhIeA

[Bryan Frank @Bryan_Frank]

@CitiBikeNYC Great work on the network! My last 10 rides: perfect undocking/docking. Thanks!

[Bryan Frank @Bryan_Frank]

Creative Destruction at a Broker Near You http://t.co/fHpplXaTGB via @WSJ

[Bryan Frank @Bryan_Frank]

Why does the on-demand everything means better prices and more competition? Information Symmetry. http://t.co/YDKqTxBO2r

[Bryan Frank @Bryan_Frank]

Lucas Film knows how to show the love to @StarWars fans and build a strong, authentic community, via @nytimes http://t.co/U9VZaglQu4

[Bryan Frank @Bryan_Frank]

Report by Comptroller @scottmstringer 'Wall Street Fees Wipe Out $2.5B in NYCPension Gains' http://t.co/d6IfJsetrH