Richard Bee

[Richard Bee @Bumblin2]

@BritishGas your customer website is not loading properly

[Richard Bee @Bumblin2]

@lv hi your website won’t allow account log in at the moment. Clicking on log in just loops round to the same page not the log in screen

[Richard Bee @Bumblin2]

@ActionChallenge

[Richard Bee @Bumblin2]

@UltraChallenges hi I have an early bird discount code which I would like to use for the winter walk but your booking form won’t accept it

[Richard Bee @Bumblin2]

@UltraChallenges hi I have an early bird discount code which I would like to use for the winter walk but your booking form won’t accept it

[Richard Bee @Bumblin2]

@TicketmasterCS hi I just was just buying tickets for Depeche Mode on June 17th 2023. I tried to pay and then got a web page failure message. So I tried again and the same thing happened. Then I got emails saying I had now bought two orders. I only want one order

[Richard Bee @Bumblin2]

@AskBupaUK Thanks have got through now. I did try webchat but the relevant team stop at 7.30pm as opposed to the phone team at 8.00pm. Would still be much better to have a callback system!

[Richard Bee @Bumblin2]

@AskBupaUK hello, you sent me a text to call you but I can’t get through. Why is that I (the customer) have to sit on endless hold when you want to speak to me! Why don’t you have callback or provide a priority line?

[Richard Bee @Bumblin2]

@WizzAirUK_W9 great initiative to give free flights to Ukrainian refugees. However no flights after 15 June - there are many more refugees to come. Our family just got their visas. Will you be making more flights available? Thanks

[Richard Bee @Bumblin2]

@Zopa I can’t you don’t appear as an option in DM

[Richard Bee @Bumblin2]

@Zopa have been trying to get my ISA transferred out since Jan. Your phone lines cut off every time I get through security and your chat bot is unresponsive. Meanwhile my money is sitting doing nothing due to your decision to close the product. Please can someone respond

[Richard Bee @Bumblin2]

Yet again can’t get through on phone or chat and you still haven’t updated my account as was promised on 7th March

[Richard Bee @Bumblin2]

@BritishGas I can’t get through on the phone and your chatbot cuts me off. I can’t send you meter readings (as you request) until you set my account up correctly!

[Richard Bee @Bumblin2]

Now there thank you - but please can this be quicker.

[Richard Bee @Bumblin2]

@BBC now that Friday Night Comedy and Moneybox (for example) are only available on BBC Sounds - which is inconvenient for a public service, you could at least make them available for download so that they can be heard without a mobile signal. 3 and 2 days late already!!!

[Richard Bee @Bumblin2]

Still no download available!

[Richard Bee @Bumblin2]

@VodafoneUK Thanks have done so

[Richard Bee @Bumblin2]

@VodafoneUK I need to speak to a human in your directors complaints department. I can not get past your bot and the complaint ref I has doesn’t work in your system. I tried to DM but just got the useless bot

[Richard Bee @Bumblin2]

@VodafoneUK I don’t have an account at this point the complaint ref is 22977833

[Richard Bee @Bumblin2]

@chilternrailway please add more carriages to 6.59 from Banbury to London Marylebone. 3 is no longer enough.