@Lise1234567890 Hi Lise,
Sorry for the delay! One of our colleagues has already responded to your inquiry with guidance on your questions. Please check your email or Instagram messages, and let us know if you need any further assistance. We're happy to help!
@Busbud
@mjoziie_gl Hello! We understand this is not the travel experience you were expecting to have! We care deeply about the service that our partners provide. Please us contact via email at [email protected] and we will gladly help you further!
@VannJara@phocuswire@Ratality1 ¡Hola! Como parte del proceso de reserva, se aplica una retención temporal a los fondos requeridos en su cuenta. Si una reserva falla, este monto se le devolverá. Cualquier monto que vea en su extracto bancario se revertirá automáticamente. No se necesitan pasos adicionales.
@PhakathiPha8@arrivealive Hello! We, Busbud, are an online booking platform, therefore we are not the actual trip operators, but we care deeply about the service that our partners provide. I can see we are in contact over email. As soon as we have an update from the operator, we will let you know!
Big news for bus travel! Busbud acquires Ratality, a revenue management software for ground travel operators! This means a complete solution suite for operators globally, empowering operators to optimize and grow their businesses! #bustravel#acquisition#growth
@mthizer Hello! If you have not already, kindly email us at [email protected], and we will gladly investigate further! Rest assured, any amount you see on your bank statement will be automatically reversed if a booking fails. No additional steps are needed!
@GurkiratSGill13 Hi Gurkirat! We can confirm that we have replied to your request on Tuesday - don't forget to check your spam! Please let us know if there is anything more we can do to help.
@AzanianFace@apmbus Thank you for letting us know. I understand this is not the travel experience you were expecting to have!
We, Busbud, care deeply about the service that our partners provide. If you haven't already, please email us at [email protected], and we will gladly investigate further.
@MajovaBob@apmbus Hi Bob, we, Busbud, are an online booking platform for tickets, therefore we're not the actual trip operators, but we care deeply about the service our partners provide. If you haven't already, please email us at [email protected] and we will gladly investigate further.
@eabrahams791 Hi Emma, thanks for your message! We care deeply about the service that our partners provide. Please feel free to contact us at [email protected] with your booking information, and we will gladly investigate your experience further.
@simentalan ¡Tenga la seguridad de que su experiencia es una prioridad para nosotros y estamos haciendo todos los esfuerzos posibles para resolver esto lo más rápido posible! Actualmente estamos en contacto con la compañía de autobuses y nos comunicaremos con usted en breve para informarle.
@KingKimbit We're sorry to hear about your experience. The safety and well-being of our customers is extremely important to us. One of our customer experience agents will be reaching out via email to gather more information and provide support. Thank you for bringing this to our attention.
The Montreal-based global #groundtravel booking platform @Busbud has acquired South Africa-based Ratality (@Ratality1) with the intent to integrate its revenue management optimization software. https://t.co/qTymzZmHPx