Butternut Box

Fresh food. Happy dogs.
Because better food brings out the best in them.
B Corp certified 🌱

[Butternut Box @ButternutBox]

@kierandwane We'll link how to do this below, but do feel free to drop our team a message if you need help. 💛
https://t.co/HW39eJfxG3

[Butternut Box @ButternutBox]

Listening to a human eat, absolutely not.
Listening to a dog eat, pipe it directly into my ears.

[Butternut Box @ButternutBox]

@woody1878 Lesa, you are a genius.

Putting this to our community group chat to see what else people come up with. Hopefully their suggestions are better than mine...
(Surf and Cluck....)

[Butternut Box @ButternutBox]

@debradebb We're truly sorry to hear how your last box arrived, and please know that we're all here to make things right. Please pop our team an email at [email protected] or hop over to Messenger, where our team will be able to help. 💛

[Butternut Box @ButternutBox]

@RuthJace Oh gosh, we're truly sorry to hear that our AI assistant has let you down. Yes, you can call on 020 3936 4888, but with the bank holiday weekend, you can email or use Messenger and be asked to speak to a team member who will be more than happy to help. 💛

[Butternut Box @ButternutBox]

@ClareWiener Hi Clare. We're really sorry to hear about this experience, please reach out to our Customer Love Team so we can support. You can reach us directly through your Butternut account. Your plan can also be stopped directly through your account or by using the app.

[Butternut Box @ButternutBox]

@EmmaCleobury Have they heard of...Marro for Cats? ✨

[Butternut Box @ButternutBox]

@alabricky I have never witnessed such...commitment to recycling.

[Butternut Box @ButternutBox]

@NeilrutterNeil You are so very welcome, we hope that they brightened your day during such a difficult time. Bailey was such a handsome chap - he must be sorely missed 😞 💛

[Butternut Box @ButternutBox]

@mcarbl Ooh we've not seen them stored like that before - it looks very neat and tidy! We normally store them lying flat 😅 We will pop this feedback through to our team with a suggestion to have the recipe printed at the top. Thank you 💛

[Butternut Box @ButternutBox]

@Two7Five Craig, we honestly feel awful letting you down here, and we all hope your dog is feeling better. We're here to support you, and we only want to give you and your dog the best experience we can. Please message us at [email protected] and we'll be there to help. 💛

[Butternut Box @ButternutBox]

@snookums1975 They are asking SO politely, too 🥹

[Butternut Box @ButternutBox]

@Dogs4Rescue Snoot boops and a big cuddle coming your way, Leo ✨

[Butternut Box @ButternutBox]

@BillyPhysics We like to keep the experience the same for all of our customers. We have found that most people find this method preferable, and it's not something we're looking to change right now. All upcoming box dates are listed, some folks like to pop it in their calendar 💛

[Butternut Box @ButternutBox]

@GarethLuTheryn This is absolutely fantastic - bringing us into spring with a big helping of wholesomeness 💛 Thanks for being so fantastic

[Butternut Box @ButternutBox]

@JohnThebigjc Oh John, you are more than welcome. We know how heartbreaking it is to lose our best friends, and we're all here to support you in any way we can. We loved cooking for your Max, and we know he will be in your heart forever. 💛

[Butternut Box @ButternutBox]

@team_tecna @Crufts Thank you so much for creating our Yellow heaven 💛

[Butternut Box @ButternutBox]

@SidLeydon You are more than welcome, and it was an absolute pleasure to cook for your Sam. We're honestly all thinking of you, and he will always be in your heart. 💛💛

[Butternut Box @ButternutBox]

@casalindi @BrendaSpinella3 Did you save some for us at least? 🐾

[Butternut Box @ButternutBox]

@casalindi You're welcome ! 💛