Bragging rights go to the younger brother on this perfect summers night. A 3-0 win for the U16 boys with James Byrom and then Dylan Borrett (2) with the goals. But impressive stuff from the ADL side who only had their first training session on Monday
@TeamKnowhowUK I'm thinking of starting a business where I accept payment for products that I don't actually deliver, then tie the customers in a bureaucratic web of deceit and ineptitude from which they can't escape. Always best to learn from the experts so could you share your business model?
@curryspcworld today's update is that I've now been asked to fill out a 'denial of receipt' form to confirm I've asked neighbours if they got my parcel - 2 weeks after @DPDgroup_news formally admitted it never left their Hinckley depot! Is this for real?! Just give me my money
@curryspcworld yesterday's fob off was I had to wait for 2 more days for 'finance' to get in touch. Today's chat with your (non) customer service rep reveals I need to wait 14 days for an internal 'investigation'. Your poor relationship with @DPDgroup_news is not my concern.
@TeamKnowhowUK The form has been completed and sent back. The form that I should have been sent 2 weeks ago if that was 'the process'. The form that also says the police might get involved. I hope they do because Currys has stolen my money
@TeamKnowhowUK ... could've told me this on 21st July when the package was lost, or the week after when DPD finished their internal investigation, or the week after that when Currys told me my refund was being processed by Finance. Great process - which step says 'lie to customer repeatedly'?
@TeamKnowhowUK I reiterate, Currys and DPD both admitted 2 weeks ago that the parcel never even went out for delivery - yet I need to confirm I've asked neighbours in case they received the non-existent delivery? I'm sure you see how messed up that is. Your processes are beyond broken. Refund.
@curryspcworld yesterday's fob off was I had to wait for 2 more days for 'finance' to get in touch. Today's chat with your (non) customer service rep reveals I need to wait 14 days for an internal 'investigation'. Your poor relationship with @DPDgroup_news is not my concern.
@curryspcworld i was told a week ago that I would have my refund and yet I call today for an update only to be told i still can't ..!
You have my money, you've confirmed with DPD that I never received the product and you know I'm never going to receive it.
Why no refund?
@curryspcworld i was told a week ago that I would have my refund and yet I call today for an update only to be told i still can't ..!
You have my money, you've confirmed with DPD that I never received the product and you know I'm never going to receive it.
Why no refund?
@curryspcworld worst customer service I've ever encountered and that's saying something! Order confirmed lost in transit by DPD @DPDgroup_news and Currys won't replace or refund! Have to wait another 3 - 5 days to see if my parcel still can't be found. What then? #givememymoney
@curryspcworld worst customer service I've ever encountered and that's saying something! Order confirmed lost in transit by DPD @DPDgroup_news and Currys won't replace or refund! Have to wait another 3 - 5 days to see if my parcel still can't be found. What then? #givememymoney