Carly Basian

Higher ed professional in #Lean 🏫 | Director of Education @4LAcademy | @TorontoMet & @UofT grad 👩🏻‍🎓 | Passion for leadership 📚& homecooking 👩🏻‍🍳

[Carly Basian @CBasian]

@CaddleCanada @RetailCouncil @home_hardware I have been trying to get ahold of your customer service line since end of June and have not received a response. Can someone DM me as I am having an issue with your app? Thanks.

[Russel Lolacher @RussLoL]

If you've ever struggled with getting buy-in within your organization, watch this!
#Leadership coach and consultant @CBasian shares what's worked and realistic, actionable approaches you can take.
Watch our latest episode now: https://t.co/dnqZbtjZc2

[Toronto District School Board @tdsb]

The following schools are in lockdown or hold and secure due to a police investigation in the area:
• City Adult Learning Centre
• Rosedale Heights School of the Arts
• Jackman Avenue Junior Public School
• Franklin Community School
• Withrow Avenue Junior Public School
• Eastdale Collegiate Institute
• Westwood Middle School
• Chester Elementary School

[Carly Basian @CBasian]

@NS_PublicWorks we are supposed to drive from Moncton to Halifax tomorrow. Are the highways safe enough now for the drive?

[Carly Basian @CBasian]

@Adam_Karpiak Good bosses who coach, mentor, and elevate

Colleagues who are accountable and dependable

A culture that is continuously looking to innovate and change with the times

Clear communication and transparency

[Carly Basian @CBasian]

@SunwingVacay Doing that now

[Carly Basian @CBasian]

@chaptersindigo your customer service phone/chat is impossible to navigate to connect with a human. I ordered a car seat a month ago and despite being told to wait "2 more business days", it still hasn't shipped.
I am very frustrated and need someone to contact me

[Carly Basian @CBasian]

Issues faced not only in startups 👇🏼

[Luke Sophinos @lukesophinos]

While building my SaaS company from idea to Series B I've noticed a trend.

The biggest reason 92% of startups fail?

It's not sales.
It's not product.
It's not even funding.

The real reason is hidden in plain sight ↓

[Adam Karpiak @Adam_Karpiak]

when you upload your resume and it asks you to enter the same info manually https://t.co/oUmjkmQ0e5

[Rob Lennon 🗯 | AI Whisperer @thatroblennon]

Google Docs is used by 1.8+ billion people worldwide.

The recent updates are perfection.

11 g-docs features so good, you'll kick yourself if you didn't know:

[Carly Basian @CBasian]

@blueprintbrian @fellowapp Exactly what first came to mind for me, too 😂

[Adam Karpiak @Adam_Karpiak]

My initial thought when reading your job posting shouldn’t be “damn are you looking to hire a person or a whole department?”

[Wes Kao 🏛 @wes_kao]

Most companies suck at on-boarding new team members.

Here's how to on-board yourself when starting a new job:

[Carly Basian @CBasian]

@AdamMGrant Love this - could not agree more!

[Adam Grant @AdamMGrant]

If you're surprised by the feedback you get at a performance review, your boss has failed.

Good managers don't wait for formal meetings to help you grow. They make it a daily priority.

The sooner you get feedback, the sooner you can break bad habits and learn better ones.

[Carly Basian @CBasian]

Whether you’re the CEO of a company or a manager of a team in an organization, all these tips apply 👇🏼 #leadership

[Caterina Kostoula @ckostoula]

I have coached hundreds of business leaders. In this thread, I share the seven mistakes I have seen CEOs make most often.

[Carly Basian @CBasian]

@BestBuyCanHelp @BestBuyCanada I already did that but I would like a credit card refund rather than a gift card as I already repurchased a new air fryer. Who can I contact to make this happen?

[Carly Basian @CBasian]

@BestBuyCanada Who can I contact about an item that was recently recalled that I ordered from your store?

[Carly Basian @CBasian]

@mkobach If you have a problem, come to me with your proposed solutions. So empowering. I do the same with my direct reports and it can radically change a team’s culture for the better.