Fewer than 1 in 10 affected customers were satisfied with South East Water’s handling of last winter’s water supply disruption.
Our latest research with @Ofwat reveals the full extent of the impact on people’s day-to-day lives.
Our annual report and accounts provide a detailed overview of CCW’s business performance and activities. Find them on our website: https://t.co/i2iip4hL3e
Our Water Voice Barometer & Spotlight reports for April are now available. 💧🗣️
April's Spotlight focused on the environment.
76% of panellists say protecting the environment should be a top priority for their water company – but only 22% believe enough is being done.
As temperatures rise, so does our water usage ☀️🌡️
With less rainfall to replenish our natural resources, supplies can become stretched during the summer months 💧
That is why it is particularly important right now to use water wisely and do what we can to save a little more .
The sun is out and the taps are working overtime. 💧
In this episode of Waterfall Rapids, Mike and Karen share their top 10 tips to stay cool, save water and save money during the heatwave.
Search Waterfall Rapids wherever you listen to podcasts.
There’s no better way to keep your cool during a heatwave than staying topped up with refreshing, world-class tap water 🚰 - and at around half a penny per litre, it’s one of the simplest and most affordable ways to stay hydrated.
At Utility Week Live, CCW's Louise spoke about bridging the affordability gap. Following bill rises in the 25-30 review, even with enhanced support, 1m households will still be in water poverty. We believe radical change is needed & support a national social tariff.
Proud to support the #WWTDrinkingWaterQuality Conference! 🚰
Water companies, regulators, academics & solution providers coming together to tackle UK drinking water challenges.
Save 15% with code CCW15 👇
https://t.co/MFW78WmVh2
In this episode of Waterfall Rapids, Mike and Karen are joined by Ana Maria Millan and Luis Alejandro Camacho-Botero from Universidad de los Andes in Bogota to tell the remarkable story of how Colombia turned a water crisis into lasting change.
Our latest Water Matters 2026 survey reveals trust in water companies remains low, as customers grow increasingly concerned about water bills and affordability.
Trust in water companies has reached a new low according to our annual Water Matters survey, amid growing concerns around the fairness and affordability of water bills.
We've seen a big rise in people turning to our Help with Bills page for advice on how to reduce their water bill over the past year - have you checked out our tips and tools?
https://t.co/FCRCn8fgoX
Did you know throwing away one banana wastes enough water to fill hundreds of bottles? 🍌💧
In this episode of Waterfall Rapids, Mike and Karen are joined by Helen White from WRAP to reveal the shocking connection between food waste and water waste, and what you can do about it.
💧 This #WaterSavingWeek we're revisiting a favourite Waterfall episode… Walking with Water in Wales!
We're joined by Tony Rees from @SEWaleRiversTrust and land artist Rebecca Wynne Kelly who remind us just how precious our water really is.
Every small swap counts this Water Saving Week! 🌊
Whether it's a cooler wash, a shorter shower or just boiling what you need, you're helping keep our rivers healthy and our wildlife thriving. We love seeing the difference small changes can make. 💧