CCW - The voice for water consumers

Whether it's help with your bill, resolving complaints, or ensuring fair treatment from your water provider, we've got your back!

[CCW - The voice for water consumers @CCWvoice]

@Ofwat Learn more: https://t.co/daX5y7a3lC

[CCW - The voice for water consumers @CCWvoice]

Fewer than 1 in 10 affected customers were satisfied with South East Water’s handling of last winter’s water supply disruption.
Our latest research with @Ofwat reveals the full extent of the impact on people’s day-to-day lives.

[CCW - The voice for water consumers @CCWvoice]

Our annual report and accounts provide a detailed overview of CCW’s business performance and activities. Find them on our website: https://t.co/i2iip4hL3e

[CCW - The voice for water consumers @CCWvoice]

Learn more: https://t.co/nScMUA97Au

[CCW - The voice for water consumers @CCWvoice]

Our Water Voice Barometer & Spotlight reports for April are now available. 💧🗣️
April's Spotlight focused on the environment.
76% of panellists say protecting the environment should be a top priority for their water company – but only 22% believe enough is being done.

[CCW - The voice for water consumers @CCWvoice]

As temperatures rise, so does our water usage ☀️🌡️
With less rainfall to replenish our natural resources, supplies can become stretched during the summer months 💧
That is why it is particularly important right now to use water wisely and do what we can to save a little more .

[CCW - The voice for water consumers @CCWvoice]

The sun is out and the taps are working overtime. 💧
In this episode of Waterfall Rapids, Mike and Karen share their top 10 tips to stay cool, save water and save money during the heatwave.
Search Waterfall Rapids wherever you listen to podcasts.

[CCW - The voice for water consumers @CCWvoice]

There’s no better way to keep your cool during a heatwave than staying topped up with refreshing, world-class tap water 🚰 - and at around half a penny per litre, it’s one of the simplest and most affordable ways to stay hydrated.

[CCW - The voice for water consumers @CCWvoice]

At Utility Week Live, CCW's Louise spoke about bridging the affordability gap. Following bill rises in the 25-30 review, even with enhanced support, 1m households will still be in water poverty. We believe radical change is needed & support a national social tariff.

[CCW - The voice for water consumers @CCWvoice]

Proud to support the #WWTDrinkingWaterQuality Conference! 🚰
Water companies, regulators, academics & solution providers coming together to tackle UK drinking water challenges.

Save 15% with code CCW15 👇
https://t.co/MFW78WmVh2

[CCW - The voice for water consumers @CCWvoice]

In this episode of Waterfall Rapids, Mike and Karen are joined by Ana Maria Millan and Luis Alejandro Camacho-Botero from Universidad de los Andes in Bogota to tell the remarkable story of how Colombia turned a water crisis into lasting change.

[CCW - The voice for water consumers @CCWvoice]

Read more https://t.co/uhYVrI5A6q

[CCW - The voice for water consumers @CCWvoice]

Our latest Water Matters 2026 survey reveals trust in water companies remains low, as customers grow increasingly concerned about water bills and affordability.

[CCW - The voice for water consumers @CCWvoice]

Read more: https://t.co/gEdlv24bvs

[CCW - The voice for water consumers @CCWvoice]

Trust in water companies has reached a new low according to our annual Water Matters survey, amid growing concerns around the fairness and affordability of water bills.

[CCW - The voice for water consumers @CCWvoice]

We've seen a big rise in people turning to our Help with Bills page for advice on how to reduce their water bill over the past year - have you checked out our tips and tools?
https://t.co/FCRCn8fgoX

[CCW - The voice for water consumers @CCWvoice]

Did you know throwing away one banana wastes enough water to fill hundreds of bottles? 🍌💧
In this episode of Waterfall Rapids, Mike and Karen are joined by Helen White from WRAP to reveal the shocking connection between food waste and water waste, and what you can do about it.

[CCW - The voice for water consumers @CCWvoice]

🎧 Listen here: https://t.co/cprTHh7VwV
🚶 Find your route: https://t.co/1E5udf6wj8

[CCW - The voice for water consumers @CCWvoice]

💧 This #WaterSavingWeek we're revisiting a favourite Waterfall episode… Walking with Water in Wales!

We're joined by Tony Rees from @SEWaleRiversTrust and land artist Rebecca Wynne Kelly who remind us just how precious our water really is.

[CCW - The voice for water consumers @CCWvoice]

Every small swap counts this Water Saving Week! 🌊
Whether it's a cooler wash, a shorter shower or just boiling what you need, you're helping keep our rivers healthy and our wildlife thriving. We love seeing the difference small changes can make. 💧