Cebu Pacific Air

Welcome, everyJuan! For any concerns, visit

[Cebu Pacific Air @CebuPacificAir]

@lenasti16 Once completed, we’ll provide an update on the outcome and any applicable resolution via email. We truly appreciate your understanding and patience as we work on your concern. – JB

[Cebu Pacific Air @CebuPacificAir]

@lenasti16 We’d be happy to have your booking checked and explore if there are any available options for you. We kindly ask for your continued patience while our team conducts the necessary review of your case.

[Cebu Pacific Air @CebuPacificAir]

@lenasti16 For voluntary rebooking, fare differences and applicable change fees may apply depending on the new flight selected and its availability.

[Cebu Pacific Air @CebuPacificAir]

@lenasti16 Hi, Helen! Thank you for bringing this to our attention. We understand your concern regarding the fees collected when rebooking your ticket to a new travel date, and we’re sorry for any frustration or inconvenience this may have caused.

[Cebu Pacific Air @CebuPacificAir]

@nothing18899 Hi Nothing! If you've already contacted us, please share the case number provided by our agent so we can check your concern. If not, please reach out via Charlie for assistance: https://t.co/W6RBJykx7f. - IT

[Cebu Pacific Air @CebuPacificAir]

JUANdering where to next? Let's fly far & wide this BER season! Enjoy booking a vacation for as low as ₱599 (excl. of fees)! ✈️ #CEBSeatSale

Buy your tickets now at https://t.co/3a2TvqxCTI! #LetsFlyEveryJuan
Sale Period: Sep 1-15, 2026
Travel Period: Sep 1, 2026-Feb 28, 2027 ,

[Cebu Pacific Air @CebuPacificAir]

@kittycatgy Hi Franx, checked baggage dimensions must not exceed 39 inches on any side. Let us know if you have other concerns. - IT

[Cebu Pacific Air @CebuPacificAir]

@kittycatgy Hi Franx! Yes, you may bring a 24" monitor as hand carry or checked baggage, subject to size limits and your purchased baggage allowance. If checked in, pack it securely. You may place it in its original box and inside a larger luggage with clothes and other items.- IT

[Cebu Pacific Air @CebuPacificAir]

@hellojanjanhow Hi Janice! Please stay on the line and type Live Agent so we can connect you with a representative. If Messenger isn't working, you may also chat with us via Charlie: https://t.co/vkg7CIkCfM IT

[Cebu Pacific Air @CebuPacificAir]

@Mathiasleig Hi Mathias, upon checking, we have already sent an update regarding your booking. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding. Thank you so much! 💛 -AZ

[Cebu Pacific Air @CebuPacificAir]

@Mathiasleig We kindly ask that you follow the instructions that will be provided, and any updates regarding your concern will be communicated through your registered email address. Thank you for your patience and cooperation. -AZ

[Cebu Pacific Air @CebuPacificAir]

@Zad_in_Oz It's great to know the direct immigration flow made your journey even easier. Have a wonderful trip and we look forward to flying with you again! ✈️🙂 -AZ

[Cebu Pacific Air @CebuPacificAir]

@Zad_in_Oz Hi Phy_ZeeQ-al, thank you for sharing your experience! 💛 We're glad you enjoyed the smoother and more convenient departure process.

[Cebu Pacific Air @CebuPacificAir]

@fighting43ver You may also try accessing our website using an Incognito window and make sure that only one tab is open. If the issue persists, you can also try using another device.
We hope these steps help! Please feel free to let us know if you need further assistance. 💛✈️ – JB

[Cebu Pacific Air @CebuPacificAir]

@fighting43ver Hi, エン @fighting43ver! May we know what issue you’re experiencing? We’d be happy to help.
If you’re having trouble accessing the mobile app, you may try a few quick fixes. You can uninstall and reinstall the app to make sure you have the latest version.

[Cebu Pacific Air @CebuPacificAir]

@DePaulAdrian You can expect to hear from us via email soon.
We truly appreciate your patience and understanding. 💛 – JB

[Cebu Pacific Air @CebuPacificAir]

@DePaulAdrian Hi, Paul Adrian! Thank you for reaching out. We understand that you’re waiting for an update regarding your concern. Please rest assured that our team is actively reviewing your case, and we’ll keep you informed of any updates.

[Cebu Pacific Air @CebuPacificAir]

@zevahc13 Hey Trasseh! Yes, we're fully operational. We operate four weekly flights to Dubai every Tuesday, Thursday, Saturday, and Sunday. You can already check and book your December travel on our website. - IT

[Cebu Pacific Air @CebuPacificAir]

@zevahc13 To provide a better experience and help keep your information secure, please message us via Charlie, our Cebu Pacific Assistant, at https://t.co/cpV8B0rh7d… and ask to be connected to a live agent. Kindly have your booking reference ready. Thank you. -AZ ✈️💛