Customer Experience

Customer Experience (CX) is now your most powerful strategy, 60+ CX Industry Leaders, 8 Topical Areas. #CXAsia #CXAsiaAwards #CEMAsia #customercomesfirst

[Customer Experience @CEM_Asia]

Twitter:
Join @Allianz, @Telstra, Metro Brands Limited and @audible_com at the upcoming #CXAsia Week this November. Grab a copy of agenda to find out more: https://t.co/mmmdzVNqqs

#customerexperience #CX

[Customer Experience @CEM_Asia]

#Webinar: Watch On-Demand - Transforming #CustomerExperience to Stay Relevant - Lessons from Asia Pacific #ContactCentre Leaders by @Ecosystm and @CISCO. https://t.co/cp7Eo9Z7W7

#CXAsia #CX

[Customer Experience @CEM_Asia]

We hope you were able to catch some of the exciting session at #CXAsia Week 2021 - Virtual Edition that took place in June! If you couldn't, here is some great news for you - Day 1 sessions is now available on demand and you can now watch it anytime! https://t.co/X7MfTObg93

[Customer Experience @CEM_Asia]

Due to popular request, we are pleased to inform that we have extended the submission deadline by one week! Grab a copy of the awards brochure (https://t.co/2eU1P0Z4Vw) and submit your application by 6pm, Friday, 30th July 2021!

[Customer Experience @CEM_Asia]

Join us at Customer Experience Asia Week 2021 where we focused on efficiently managing changing customer expectations and needs, harnessing breakthrough technologies and a reformed #CX workforce. Download the agenda: https://t.co/kFzUOHRXlo

#CXAsia #CustomerExperience

[Customer Experience @CEM_Asia]

Wrapping up Day 2 at CX Asia Week 2021 - Virtual, @NewKapur, CMO at MetLife, takes a deep dive into how we can 'Architect the Digital Customer Journey to Drive Customer Value and Growth'

Join us now: https://t.co/pI1bEczNK0

#customerjourney #cxasia #cxa…https://t.co/cbvrZYYKeT

[Customer Experience @CEM_Asia]

Ready to explore 'The New Age of AI: Conversational Bots and Bot-Enabled Humans'? Martin Taylor and Rose M. at Content Guru shared how they use Artificial Intelligence to drive efficiency, whilst empowering their customer service staff to deliver a person…https://t.co/VWI8kkMTYL

[Customer Experience @CEM_Asia]

Today's CX needs a Bolder Approach. It's Time to Assess & Transform Your Program'. David Blakers at InMoment discusses how those decisions can impact your relationship with customers and consequently - business performance.

Join us now:…https://t.co/P2hBOyzUBO

[Customer Experience @CEM_Asia]

We are back with Day 2 of CX Asia Week 2021 - Virtual Edition, kicking off with another Dynamic Panel Discussion: ' Harnessing Cognitive Capabilities to Shape Customer Experience Strategies' featuring Akira Mitsumasu he/him/his (Japan Airlines), Syarif Le…https://t.co/1cNjzXQuip

[Customer Experience @CEM_Asia]

Wrapping up Day 1 at CX Asia Week - Virtual, we have Rohit Nambiar (Tune Protect Group) sharing his insights on how organisations can Design a Digital Experience with Customer Journey Mapping.

Listen now: https://t.co/pI1bEczNK0

We will be back for Da…https://t.co/LghWAHNKwQ

[Customer Experience @CEM_Asia]

Pooi Chie Lee (ServiceNow) shares her insight on how Truly Great Customer Experience can only be achieved by Digitising and Automating Customer Operations at CX Asia Week 2021 - Virtual!

Join us live @ https://t.co/pI1bEczNK0

#cxasia #cxasiaweek #custom…https://t.co/Xd1LJxxVTB

[Customer Experience @CEM_Asia]

Our next session at CX Asia Week 2021 - Virtual Edition - Hema Thiagarajah and @chandlight from Appnovation gives us a look into the The Future Consumer: How Traditional Paradigm Shifts Impact CX!

Watch it live: https://t.co/pI1bEczNK0

#cxasiaweek  #cxa…https://t.co/bTEPEgnUzk

[Customer Experience @CEM_Asia]

We have kicked off CX Asia Week 2021 - Virtual with our Featured Panel Session: 'Reimagining and Empowering Excellence Customer Experience in the New Normal' with @neil_g63 (Generali), Nicholas Chee (UOB), @RudyDali (Tokopedia), Shyanne Browning (Roche Di…https://t.co/sYp6iLggCb

[Customer Experience @CEM_Asia]

Rudy Hamdani from Bank OCBC NISP, Arivuvel Ramu from tonik joins Jean-Marc Provost and Patrick Ong from the Genesys team in this dynamic panel on Leading Digital Transformation to Achieve Customer Centricity across the Organisation

Tune in now:…https://t.co/oTEExIRcE4

[Customer Experience @CEM_Asia]

We have kicked off CX for Financial Services Asia Virtual with our Featured Panel Session: ''Panel Discussion: Creating Value and Capturing Opportunities Amidst Digital Disruption and Post Pandemic' with MANPREET SINGH from CIMB, Frank Yazdi from HSBC,…https://t.co/i0KvL4f1cv

[Customer Experience @CEM_Asia]

Our final session at Inteiilgent Chatbot Virtual 20201- @bhavikshah299 from Metro Brands Limited gives us a step-by-step roadmap on Building “MIIA – Metro’s Interactive & Intelligent Assistant” to Enhance Digital Experience for your customers!

Listen li…https://t.co/1hgVcbO8FK

[Customer Experience @CEM_Asia]

@ravina21 from Enterprise Bot , along with Pietro Carnevale from HITS - House of InsurTech Switzerland shared how you can put Hyper-Automation at the Front and Centre of your 2021 Digital Transformation Strategy!

Join us at Intelligent Chatbot Virtual li…https://t.co/swXq2hbjzE

[Customer Experience @CEM_Asia]

Chatbot Evolution: Webchat and Beyond! Martin Taylor and Rose M. from Content Guru shared how can organizations can meet demands, and deliver exceptional CX that is scalable, multi-lingual, yet still economically efficient.

Tune in live:…https://t.co/zV7SSoJfHK

[Customer Experience @CEM_Asia]

We have kicked off Intelligent Chatbots Virtual 2021 with our Featured Panel Session: 'Enabling Smarter Customer Interactions to Deliver Seamless Customer Experience' with Dr. Patrick Chin from Sompo Holdings (Asia), Bayley Clark Walz from AirAsia, Teo Ch…https://t.co/TcwqB12QLk

[Customer Experience @CEM_Asia]

Closing out CCW Asia 2021 - Virtual, we’ve got a power-packed panel on Re-Inventing the Customer Journey to Deliver Excellent Service in a Pandemic-World, featuring Alvin Nand from QBE Asia, Prasanth Thomas (PT) from Sembcorp Industries Ltd , Zach T. fro…https://t.co/wEjm87gX1q