We hope you were able to catch some of the exciting session at #CXAsia Week 2021 - Virtual Edition that took place in June! If you couldn't, here is some great news for you - Day 1 sessions is now available on demand and you can now watch it anytime! https://t.co/X7MfTObg93
Due to popular request, we are pleased to inform that we have extended the submission deadline by one week! Grab a copy of the awards brochure (https://t.co/2eU1P0Z4Vw) and submit your application by 6pm, Friday, 30th July 2021!
Join us at Customer Experience Asia Week 2021 where we focused on efficiently managing changing customer expectations and needs, harnessing breakthrough technologies and a reformed #CX workforce. Download the agenda: https://t.co/kFzUOHRXlo
#CXAsia#CustomerExperience
Wrapping up Day 2 at CX Asia Week 2021 - Virtual, @NewKapur, CMO at MetLife, takes a deep dive into how we can 'Architect the Digital Customer Journey to Drive Customer Value and Growth'
Join us now: https://t.co/pI1bEczNK0
#customerjourney#cxasia#cxa…https://t.co/cbvrZYYKeT
Ready to explore 'The New Age of AI: Conversational Bots and Bot-Enabled Humans'? Martin Taylor and Rose M. at Content Guru shared how they use Artificial Intelligence to drive efficiency, whilst empowering their customer service staff to deliver a person…https://t.co/VWI8kkMTYL
Today's CX needs a Bolder Approach. It's Time to Assess & Transform Your Program'. David Blakers at InMoment discusses how those decisions can impact your relationship with customers and consequently - business performance.
Join us now:…https://t.co/P2hBOyzUBO
We are back with Day 2 of CX Asia Week 2021 - Virtual Edition, kicking off with another Dynamic Panel Discussion: ' Harnessing Cognitive Capabilities to Shape Customer Experience Strategies' featuring Akira Mitsumasu he/him/his (Japan Airlines), Syarif Le…https://t.co/1cNjzXQuip
Wrapping up Day 1 at CX Asia Week - Virtual, we have Rohit Nambiar (Tune Protect Group) sharing his insights on how organisations can Design a Digital Experience with Customer Journey Mapping.
Listen now: https://t.co/pI1bEczNK0
We will be back for Da…https://t.co/LghWAHNKwQ
Pooi Chie Lee (ServiceNow) shares her insight on how Truly Great Customer Experience can only be achieved by Digitising and Automating Customer Operations at CX Asia Week 2021 - Virtual!
Join us live @ https://t.co/pI1bEczNK0
#cxasia#cxasiaweek#custom…https://t.co/Xd1LJxxVTB
Our next session at CX Asia Week 2021 - Virtual Edition - Hema Thiagarajah and @chandlight from Appnovation gives us a look into the The Future Consumer: How Traditional Paradigm Shifts Impact CX!
Watch it live: https://t.co/pI1bEczNK0
#cxasiaweek#cxa…https://t.co/bTEPEgnUzk
We have kicked off CX Asia Week 2021 - Virtual with our Featured Panel Session: 'Reimagining and Empowering Excellence Customer Experience in the New Normal' with @neil_g63 (Generali), Nicholas Chee (UOB), @RudyDali (Tokopedia), Shyanne Browning (Roche Di…https://t.co/sYp6iLggCb
Rudy Hamdani from Bank OCBC NISP, Arivuvel Ramu from tonik joins Jean-Marc Provost and Patrick Ong from the Genesys team in this dynamic panel on Leading Digital Transformation to Achieve Customer Centricity across the Organisation
Tune in now:…https://t.co/oTEExIRcE4
We have kicked off CX for Financial Services Asia Virtual with our Featured Panel Session: ''Panel Discussion: Creating Value and Capturing Opportunities Amidst Digital Disruption and Post Pandemic' with MANPREET SINGH from CIMB, Frank Yazdi from HSBC,…https://t.co/i0KvL4f1cv
Our final session at Inteiilgent Chatbot Virtual 20201- @bhavikshah299 from Metro Brands Limited gives us a step-by-step roadmap on Building “MIIA – Metro’s Interactive & Intelligent Assistant” to Enhance Digital Experience for your customers!
Listen li…https://t.co/1hgVcbO8FK
@ravina21 from Enterprise Bot , along with Pietro Carnevale from HITS - House of InsurTech Switzerland shared how you can put Hyper-Automation at the Front and Centre of your 2021 Digital Transformation Strategy!
Join us at Intelligent Chatbot Virtual li…https://t.co/swXq2hbjzE
Chatbot Evolution: Webchat and Beyond! Martin Taylor and Rose M. from Content Guru shared how can organizations can meet demands, and deliver exceptional CX that is scalable, multi-lingual, yet still economically efficient.
Tune in live:…https://t.co/zV7SSoJfHK
We have kicked off Intelligent Chatbots Virtual 2021 with our Featured Panel Session: 'Enabling Smarter Customer Interactions to Deliver Seamless Customer Experience' with Dr. Patrick Chin from Sompo Holdings (Asia), Bayley Clark Walz from AirAsia, Teo Ch…https://t.co/TcwqB12QLk
Closing out CCW Asia 2021 - Virtual, we’ve got a power-packed panel on Re-Inventing the Customer Journey to Deliver Excellent Service in a Pandemic-World, featuring Alvin Nand from QBE Asia, Prasanth Thomas (PT) from Sembcorp Industries Ltd , Zach T. fro…https://t.co/wEjm87gX1q