@GWRHelp Please pass on my thanks to CH Tina and TM on 1700 BTM to PAD today. Tina was brilliant. They both dealt with some awkward passengers who were argumentative and rude when told they would need to upgrade in a polite, calm and professional way.
@GWRHelp travelling tonight on 1755 from Reading to Yatton and would like to compliment the First Class Host Callum from Plymouth depot who is absolutely fantastic. Immaculately dressed, well spoken with excellent customer service skills, he’s a credit to GWR 😊
@GWRHelp please pass on my compliments to Ellie, CH on 2030 PAD-BTM on 25 April. Best service on GWR, great PAs and warm, friendly service. She’s a star!
@GWRHelp huge thank you to Ryan on tonight’s 1800 train from BTM to PAD. Not just lovely service with a smile but incredibly helpful with luggage. Brilliant!
@GWRHelp I would like to compliment Martin, the host working in standard on the 1530 PAD to WSM on 15 April. He worked tirelessly taking the trolley through twice and clearing in rubbish too. His customer service and interpersonal skills and his work ethic are outstanding
@GWRHelp brilliant onboard service today on the 1530 PAD to WSM. The ladies are fantastic ambassadors for GWR. Please pass on my appreciation and thanks.
@gavinesler Not being able to easily access my pension earned while working in France through reciprocal agreements. Making it nigh on impossible at least gives me something to whine about
@Simone_Biles beautiful, talented, inspirational, GOAT, Black, and just all round totally awesome. I kind of wish you wouldn’t get any older because I hate thinking about an Olympics without Simone Biles! You make it so special ❤️
@DominicMc999 Very sorry to read this, I really appreciated interacting with Dom over the past few years, he was a kind and gentle soul. Sending condolences to you
@moniza_hossain You miss my point..it was heavy on sarcasm 🙄 it may be an ethically run business but that dress is hideous and looks as badly made as something from SHEIN ..before you move to Manchester maybe brush up on British sense of humour?