@bookingcom , I have been having to live on the streets in a place that I don't know. Because of this, a good portion of it, so please be patient with me. . I am I'm gonna do what I can to get this handled. If somebody would call me, we could do it right. Then, in there
@bestwestern@everyone Best Western did not start the problem. However, the partnership agreements you got into with https://t.co/sV5Ny8Wlp4. And https://t.co/wZflM6rWxE.
Does make it all three of yours customer.
@PricelineCare@priceline@bookingcom@BestWestern active guest trapped at the fdesk of Best Western Riverside Inn Macon becse of YOUR billing glitch. Customer support admitted the mistake in, then dumped the ticket back into the g queue. Unacceptable. Urgent resol needed NOW.
@bestwestern@everyone @priiceline @pricelinecustserv i do want to be very clear that Best Western did not start the problem. However, the locations handling of the issue, and now the response from the company has deteriorated, which is why I'm here now, so I just want to be clear, though
@bestwestern@everyone oh, and I did want to let you know that the website has been changed already.I have screenshots of what it was when I went through plus my receipt. And then screenshots of what it is now good job at fixing the problem from a company legal standpoint.
@bestwestern@Everyone you had no intentions of hearing the customer looking at the situation and Trying to fix the problem? And then you don't have a supervisor poor poor training or hiring war policy.whatever it is.
@bestwestern not have a supervisor I mean, and I clarified, and I and I wrote the times down so that it could be pulled up later, they do not have a supervisor. I was told that the answer was going to be what it was before they called.But they called, because I asked them, too.
@bestwestern@Everyone hey it's hard for me to believe that anybody is sorry of the situation that I am in. You would not believe, I mean, I am flabbergacid, and it's uncomprehensible to me the way I've been spoken to by so-called managers. I mean, a couple of them have told me that they did
Heads up on a major deceptive booking tactic:
Went through the purchase process on Priceline / https://t.co/lxa9lXE11h and was given two options: "Buy Now" or "Buy Now & Pay Later." Selecting that "Pay Later" option tacked on an extra $17+ fee.
But here is the real kicker: th
Pay Later" option is practically a phantom. When you actually arrive at the hotel or try to get customer service on the phone, it doesn't function the way it's advertised. It's a textbook bait-and-switch gimmick that charges you extra upfront just to leave you stranded.
@Rafu_tchoupie@bookingcom I am absolutely in the lobby of a hotel right now. Displaced in a very, very almost dangerous situation because of the same thing and I am getting very little to know response. And I need this to be fixed. So I understand good luck with yours. Somebody needs to start paying
I have done everything.What little has been asked of me?I have vms, multiple times still no responses.I am being asked to leave right now.I don't know what else to do.I'm going to have to escalate this.
@bookingcom
@Priceline@bookingcom
to stay here with some vouchers. But this is not looking good. Anyways, I need somebody to contact me immediately. Because I have no car. Nowhere to go. And this issue has been on the table for over 24 hours. I'm asking somebody to please help
@priceline@bookingcom@pricelinecare
I am currently being forced to leave the hotel and I have yet had any resolution. I have nowhere to go I am in the process of trying to get away from domestic violence. The state in federal organizations are helping we were going to try
@ToonTownDano@bookingcom So that I could, you know, get some rest to begin with and not be put in a dangerous situation. How do I get to somebody that can help me, please
@ToonTownDano@bookingcom@priceline@PricelineCareSp
I am currently being told. I need to leave in a situation. It is not been handled yet. It's been over like 24 hours over 24 hours. I can't believe such a big company. It's too busy to look at the information and the proof and solve this problem.