I have noticed that when jobs are graded by an internal job evaluation committee, bias is almost unavoidable. The focus shifts from the job to the incumbent, no matter how much training is provided. People know the individual, their performance, and their influence in the organisation, and this clouds judgment. What should be an objective assessment of the role turns into a subjective assessment of the person.
I have also observed that committees are easily swayed by job titles. A role with a “big” title is often pushed to a higher grade even when the actual content of the job does not justify it. Titles create expectations, and those expectations distort proper evaluation.
If you are going to use an internal committee, strip out all job titles during the grading process. Force the committee to focus only on the content of the role.
A stronger approach is to use two independent committees, have them grade the same roles separately, and then average the scores. It is more expensive and takes more time, but the outcomes are far more credible.
The other alternative is to use an independent external panel or consultant. It removes internal pressures, reduces bias, and gives you a result that you can defend.
@ipcconsultants
In Zimbabwe, and in many other jurisdictions, employers provide benefits based on personal circumstances that have nothing to do with the job. School fees and medical aid are clear examples. Yes, eligibility may start with grade as a first filter, but what follows is where the problem begins.
Once employees qualify, the benefit is then applied based on personal circumstances. One employee gets school fees support because they have children. Another, in the same role or grade, gets nothing because they do not have kids going to school. The organisation may call this cost saving, but it exposes a deeper issue. Why should a benefit depend on whether someone has children?
The same applies to medical aid. Those who are married and have children benefit more because they can fully utilise dependent cover, while others in the same role receive less overall value. It means the organisation is effectively rewarding personal circumstances instead of work.
@ipcconsultants
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