@mikey1952uk We won't be able to go back to '4 for £100', sadly, but we understand your feedback and will ensure that it is taken on board. Thanks again for sharing it with us.
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@mikey1952uk Our multi-buy remains at four shirts, for £130. We have an offer on currently that offers five, for approximately the same price per shirt.
@mikey1952uk Hi Mike and thanks for sharing your thoughts. '4 for £100' was historically the price going back several years, but it really isn't possible anymore. Prices across the board, whether that is material, transport, manufacturing etc. have increased massively in the last few years.
@crabtreetom Hi Thomas. Thank you for your feedback and we appreciate you sharing it. We're sorry, of course, for the frustration this has caused. We can certainly have it fed back to our Retail Team for you. Decisions like this aren't made at the store level, so the team there are just 1/2
@RojoYoda Hi Yohei. Generally speaking, parcels are held at the store for 4 weeks before being returned to the Warehouse and refunded. The store should email you to let you know before this happens, however, so you can make collection arrangements.
@DMal1016 Hi there. I'm sorry to hear about this. Could you please contact our customer service team as soon as possible on 1-866 797 2701 so that we can take a look for you?
@DMal1016 example.
Nonetheless, I’d be more than happy to make sure you’re receiving the correct pricing. Please confirm your order number, and I’ll look into this for you and have it resolved as soon as possible. 2/2
@DMal1016 Thank you for getting in touch. I’m sorry to hear that this has happened.
It sounds like a promotional offer may have been removed from your basket. This can sometimes happen if the basket is left for a period of time, or if another promotion is applied to the same order, for 1/2
@InsanelyGhostly Hi and thanks for sharing your thoughts with us today. We always appreciate hearing from customers. We're very generous with our 6-month guarantee, and even outside of this, we'll provide support. You need only contact our Customer Service Team.
@rnew111 Hi R and thanks for reaching out. We're sorry to see you've had a bit of trouble here. Can you please provide your order number? It should begin with 'N' for a store purchase. You can contact us through live chat or email ([email protected]) if you have had some trouble 1/2
@thecpshah Hi Chintan and thanks for the great feedback! We're so pleased that you rate the quality of our products so highly. That really means a lot and we're thrilled to have you as a customer.
@Luke02680623561 safe, of course, especially for international shipping.
We definitely take on board your concerns, and we'll relay them to the Products Team. They'll be looking closely at ways to reduce waste and be more 'green'.
Thank you! 2/2
@Luke02680623561 Hi Luke and thank you for your feedback on this really important issue! We are absolutely committed to being the best we can be in this respect. It's always a balancing act between 'enough' and 'too much' when it comes to packaging. It needs to be enough to keep the products 1/2