CX Lab is a customer experience consultancy. We use a scientific, evidence-based approach to create customer experiences that build loyalty and growth.
Have you seen our video yet? It's a quick watch and explains the Tripping Point method that we use in CX research. It’s a great method to improve customer experience https://t.co/zcgKk7WNEF
Our co-founder Tim Routledge is joining UCL for their next webinar in the Changing Minds Webinar Series. Excellent series with leading experts in behavioural science and neuroscience. Monday 22nd June at 4pm. Well worth 30mins of your time!
https://t.co/WKVJqVimYM
Join our webinar - Using behavioural science in customer experience. Understand why customers don’t do what they say, why chocolate makes you buy more books and how you can grow your business.
https://t.co/DCwBOpr5QS
Good luck to our very own Tim Routledge speaking tomorrow at the Shopper Brain conference in Amsterdam https://t.co/lQqZsURqmZ
#CX#BehaviouralScience#CustomerExperience
Wanted to share this video and highlight our recent and very relevant blog about the need for a new approach to employee experience https://t.co/eybnCHaNNf