CX Lab

CX Lab is a customer experience consultancy. We use a scientific, evidence-based approach to create customer experiences that build loyalty and growth.

[CX Lab @CXLaboratory]

Have you seen our video yet? It's a quick watch and explains the Tripping Point method that we use in CX research. It’s a great method to improve customer experience https://t.co/zcgKk7WNEF

[CX Lab @CXLaboratory]

Our co-founder Tim Routledge is joining UCL for their next webinar in the Changing Minds Webinar Series. Excellent series with leading experts in behavioural science and neuroscience. Monday 22nd June at 4pm. Well worth 30mins of your time!
https://t.co/WKVJqVimYM

[CX Lab @CXLaboratory]

Would you pay less for a poor customer experience? Read our latest article on the need to understand behaviour.
https://t.co/XKOMlYJaFo

[Speakers Corner @Speakers_Corner]

Find out how founder of @CXLaboratory @mrtimwade uses his passion for #customerexperience and #marketing to help lead the transformation of businesses and inspire audiences to think diffenetly about developing a sound brand strategy https://t.co/2sDGU6XSJY #events #eventprofs

[CX Lab @CXLaboratory]

Join our webinar - Using behavioural science in customer experience. Understand why customers don’t do what they say, why chocolate makes you buy more books and how you can grow your business.
https://t.co/DCwBOpr5QS

[CX Lab @CXLaboratory]

Good luck to our very own Tim Routledge speaking tomorrow at the Shopper Brain conference in Amsterdam https://t.co/lQqZsURqmZ
#CX #BehaviouralScience #CustomerExperience

[Jennifer McBeath @jennifermcbeath]

Can a blue room really make a difference to profit? Brilliant blog post from ⁦@CXLaboratory⁩
#CX #CustomerExperience #BehaviouralScience #ROI #CXLab https://t.co/enQy9hNOyv

[CX Lab @CXLaboratory]

Behavioural science - can a blue room really make a difference to profit? Read our latest post
https://t.co/I4QSsUGroc

[Jennifer McBeath @jennifermcbeath]

Big thank you @GreatJohnStreet - a fantastic venue for @CXLaboratory event this evening - as always an excellent, friendly team, delicious munchies, beautiful room & lovely relaxed vibe #Manchester #Hospitality #5star #event

[Bill Quiseng @billquiseng]

User experience – the secret to improving it via @CXLaboratory https://t.co/Jf63MPT77t #CustomerExperience #CX

[Alek Oleszkiewicz @alek_w_o]

New on @CXLaboratory - "Behavioural science – Can a blue room really make a difference to profit?" #CX #CustExp #CustomerExperience https://t.co/uL3U3fedRN

[Jennifer McBeath @jennifermcbeath]

Why does chocolate sell more books? Why does a blue room sell more cars? @CXLaboratory talk @GreatJohnStreet revealed why understanding your customers’ unconscious behaviour is key to growth. DM me for a short film with highlights #CustomerExperience #CX #biometrics #innovation

[CX Lab @CXLaboratory]

It is vital to understand the unconscious behaviour in the user experience.
#ux #customerexperience #userexperience
https://t.co/yPUtpxQI7o

[Jennifer McBeath @jennifermcbeath]

Excellent new blog post from ⁦@CXLaboratory⁩
User Experience - the secret to improving it
#UX #CustomerExperience #research2019 #biometrics https://t.co/j36TPifqp6

[Alek Oleszkiewicz @alek_w_o]

New on @CXLaboratory - "User experience – the secret to improving it" #CX #CustExp #CustomerExperience https://t.co/4YLpgwauEm

[CX Lab @CXLaboratory]

Emotional connection - The Big Lie
Is emotion the key to differentiate the customer experience?
https://t.co/HN6vcfw2JO

[CX Lab @CXLaboratory]

Customers don't do what they say. Enjoy our latest post on customer behaviour. https://t.co/uZmO5QXwkK

[Alek Oleszkiewicz @alek_w_o]

Check the new post from @CXLaboratory - Customer service training – 5 vital factors #CX #CustExp #CustomerExperience https://t.co/WM25lPAiLM

[CX Lab @CXLaboratory]

How to read the minds of your customers - https://t.co/EcpPU1Wtwg #CX
#Neuroscience #customerresearch

[CX Lab @CXLaboratory]

Wanted to share this video and highlight our recent and very relevant blog about the need for a new approach to employee experience https://t.co/eybnCHaNNf

[The Association of Ambulance Chief Executives @AACE_org]

Please watch and share this excellent video by staff from @WelshAmbulance Service as they share their personal #mentalhealth experiences in a frank and moving film .

>> https://t.co/ffNEjFW6DS <<

#WASTkeeptalking #WMHD18 #MentalHealthMatters #parahealth

[CX Lab @CXLaboratory]

Using biometrics to understand the employee experience could help the most critical https://t.co/eybnCHaNNf #employeeexperience #customerexperience