Anthony D Williams

CX Guru by Day with @BHGstat .... Die Hard Clemson fan by night

[Anthony D Williams @CX_AnthonyW]

#dreamfest22 means renuions!!!!! #DF22 #CX

[Anthony D Williams @CX_AnthonyW]

Ran into one of old friend/client at #dreamforce2022 Long live #customer360 #CX

[Anthony D Williams @CX_AnthonyW]

Find joy in building bridges. It will make everyone's day better #CX

[Anthony D Williams @CX_AnthonyW]

Great time hiking the Narrows at Zion National Park

[Anthony D Williams @CX_AnthonyW]

Get outdoors!!!

[Anthony D Williams @CX_AnthonyW]

Nature is amazing #beauty

[Anthony D Williams @CX_AnthonyW]

A Grand type of day. Go see something new!

[Anthony D Williams @CX_AnthonyW]

Some pics from the petrified forest national park

[Anthony D Williams @CX_AnthonyW]

Taking the RV on its first trip out west

[Anthony D Williams @CX_AnthonyW]

Life is about experiences that people treasure. Why should your business provide any less?? #GoCX #customerexperience

[McBride-Gagyi Lab @McBride_Gagyi]

Doing some unofficial scouting for #ORS2022! Weeeee! (@OrsBrenda, you made me so jealous with your photos I had to attempt to emulate!)

Also happy early 40th birthday to the one and only @CX_AnthonyW!!

@ORSsociety @isfrfractures

[Anthony D Williams @CX_AnthonyW]

My pick to win the #KentuckyDerby is Money Moves. #PTPRosesContest

[Anthony D Williams @CX_AnthonyW]

Action without strategy is a plan for failure! Here is a start to planning your #CX strategy.

[PTP @PTPCX]

Gartner predicts by 2023, more than 60% of customer service engagements will be delivered via digital and web channels. Let us walk through what’s changing in the contact center, how to move forward & how your customer self-service strategy needs to change https://t.co/gdIsLPQRv2

[Anthony D Williams @CX_AnthonyW]

Want a chance to speak with other #CX leaders at a Frost & Sullivan three day event? Come virtually join .@PTPCX along with .@FS_events for a great time

[Anthony D Williams @CX_AnthonyW]

@AskFrontier Hey .@AskFrontier, Thanks for following back up in channel to say things are better. Free #CX advise to run up the flagpole; if you r experiencing majors issues, please update the IVR and website to say so. I promise it will make your customers happier.

[Anthony D Williams @CX_AnthonyW]

.@AskFrontier, did you resolve the issue? Looks like my internet is back up. #FrontierDown, #YouGood?

[Anthony D Williams @CX_AnthonyW]

.@FrontierCorp , Everyone is reporting an outage (from Tampa Fl to California). Care to share an update of the situation? #FrontierDown #BadCX

[Anthony D Williams @CX_AnthonyW]

@AskFrontier , is this still an active account used by #Frontier? I have jumped several tags trying to report an outage issue with no response. Can someone either post a global message on the outage update or respond to messages? It shouldn't be this hard to get an update. #BadCX

[Anthony D Williams @CX_AnthonyW]

@DrKerryAnne I have tried both of those numbers to no avail. Good luck. #FrontierDown #BadCX

[Anthony D Williams @CX_AnthonyW]

Has anyone been able to get a hold of #Frontier? I have tried 5 different numbers and the website is down.

[Anthony D Williams @CX_AnthonyW]

@BrianToole84 I have gotten busy signals and dropped calls or their IVR which is highly distorted for some reason. #FrontierIsDown