Shashank Rajkar

Marketing Professional | Chef | Foodie

[Shashank Rajkar @Caesar_Shanky96]

@SwiggyCares You are again blatantly ignoring the request and not even bothered to understand the concern over a call - I still haven't received a call from your customer support supervisor team which they had promised would happen within 2 hours of disconnecting the ongoing grievance call.

[Shashank Rajkar @Caesar_Shanky96]

@Swiggy conveniently cancels Order #231751604237395 after 45 minutes of placing the order and when inquired they say that the system is showing that it was done based on my request - why would I wait for 45 minutes to cancel?
New level of scam started by
@SwiggyCares
#ScamAlert

[Shashank Rajkar @Caesar_Shanky96]

@SwiggyCares @Swiggy @jagograhakjago The question isn't about the refund but more on the lines of technical glitch at your end resulting in cancelation of my order and wastage of time and opportunity for which there is no acknowledgement or compensation! Please reach out on call for further clarification on this.

[Shashank Rajkar @Caesar_Shanky96]

@NoBrokerCare Please help @jagograhakjago @BandBajaateRaho @AmitKumarA @nch1915 @thecroindia @consumersindia

[Shashank Rajkar @Caesar_Shanky96]

I am tired of waiting for a response from the @NoBrokerCare team - query was raised on 28 April but there is still no response on the application chat window or email. What exactly is the TAT for providing resolution? - such callous attitude! Please help @AmitKumarA @nobrokercom

[Shashank Rajkar @Caesar_Shanky96]

@NoBrokerCare Your intentions are not aligning with your service standards! It has been over 3 days that I had shared a mail requesting for follow up but there is no response from any of your team members. Could you please share the details of so called 'active work' @NoBrokerCare

[Shashank Rajkar @Caesar_Shanky96]

@NoBrokerCare There is very little transparency displayed by @NoBrokerCare when it comes to addressing / following up on an issue - still awaiting a proper response / resolution on this issue which has been dragging for over 2 weeks now. Please help @jagograhakjago @BandBajaateRaho @AmitKumarA

[Shashank Rajkar @Caesar_Shanky96]

@NoBrokerCare It has been over 10 days but there is still no response or resolution on this issue - even my mail to the NoBroker escalations team has gone unanswered. Please help @AmitKumarA @jagograhakjago

[Shashank Rajkar @Caesar_Shanky96]

@NoBrokerCare @AmitKumarA @nobrokercom That's ironic, because I haven't received any response on my mail to the escalations team or any proper response on the application chat support.
I have already shared a detailed mail to your escalations team, elaborating the issue. Please check internally.

[Shashank Rajkar @Caesar_Shanky96]

@ola_supports It has been over a week and nobody has reached out to me on this concern. Do I treat this as some sort of internal communication gap at @Olacabs
What would you have done @bhash?
@jagograhakjago

[Shashank Rajkar @Caesar_Shanky96]

@Olacabs please improve your application 🙏
There's no way to reach the customer support team via call when faced with a crisis!
Just experienced a payment related crisis wherein the driver demanded double the displayed amount and wouldn't let go if payment wasn't cleared. @bhash

[Shashank Rajkar @Caesar_Shanky96]

@ola_supports Shared

[Shashank Rajkar @Caesar_Shanky96]

After taking ~40 minutes to attempt a delivery - @zomato conveniently cancels the order without any accountability. When questioned - they simply say that we can only refund the amount as per protocol and cannot take ownership of the mistake. What to do? @deepigoyal @zomatocare

[Shashank Rajkar @Caesar_Shanky96]

Just checked into @ZostelHostel at Mohanchatti, Rishikesh only to experience an inhospitable stay. There is no way to reach the customer support for instant resolution hence using this platform. Kindly assist.

[Shashank Rajkar @Caesar_Shanky96]

@AmazonHelp @amazonIN @amazon @jagograhakjago Your customer service executive (named Mehak) has left the chat abruptly when questioned about this so called tracking conflict, which by the way is a recurring experience for me. Is this some kind of a fraudulent practice started by @amazonIN?

[Shashank Rajkar @Caesar_Shanky96]

@amazonIN says parcel delivered without actually delivering the product. When flagged to the customer service team within 24 hours, they question as to why it was not reported earlier, only to find out that it was mishandled by courier service! Why the wrong order status update?

[Shashank Rajkar @Caesar_Shanky96]

@zomatocare @deepigoyal @zomato I guess @deepigoyal is too busy on @sharktankindia to pay attention to his own company dealings. @jagograhakjago

[Shashank Rajkar @Caesar_Shanky96]

Tired of the new @zomato customer support, wherein you can only reach the customer care team via email, which also is not helpful. Just received an incorrect order but not able to get any timely resolution for it. Is it a special case for me or all consumers? @zomatocare

[Shashank Rajkar @Caesar_Shanky96]

@zomatocare Apparently your "zomatocare" team is completely unaware of the issue and does not even want to put any efforts to understand the same (basis telephonic conversation). Major service flaw identified which is not being addressed by your team @deepigoyal @zomato

[Shashank Rajkar @Caesar_Shanky96]

@TATAAIGIndia @jagograhakjago @FinMinIndia @PMOIndia After ~2 months, @TATAAIGIndia rejects the claim by providing a reason which contradicts the policy coverage details and the supporting documents. @TataCompanies does not care about its customers and above all provides false information and delayed responses. @RNTata2000 Help!

[Shashank Rajkar @Caesar_Shanky96]

My luggage is missing but I'm not able to raise a claim since no policy document has been issued, inspite of purchasing Tata AIG Trip Secure policy at the time of booking. Spoke to customer support teams @makemytrip @makemytripcare @TATAAIGIndia @TataAIG3 @jagograhakjago

[Shashank Rajkar @Caesar_Shanky96]

25 days have passed but there is still no resolution on the claim registered. I was asked by @TATAAIGIndia to wait for 10 days for a resolution on the registered claim, but still no response. How long is one supposed to wait? @jagograhakjago @FinMinIndia @PMOIndia

[Shashank Rajkar @Caesar_Shanky96]

@zomatocare Never received a call inspite of sharing the contact number. Does @zomato really care?